i had run into similar problems
and what i had to do to resolve the problem is
reset the sip trunk in CUCM



2011/6/15 Adil Shaikh <adil.sha...@gmail.com>

> did i write "hit and miss"? sorry, it shoudl be read as "hit or miss".
>
>
> On Thu, Jun 16, 2011 at 2:11 PM, Adil Shaikh <adil.sha...@gmail.com>wrote:
>
>> Hi All,
>>
>> Is there any "gottcha" for CUPC to see the presence of another phone when
>> it goes off hook?
>>
>> I have done CUPS integration almost 6-7 times. Sometime the presence of
>> another phone going off hook is displayed on CUPC and sometime not.
>> If the CUPS integration is done today, then presence of contact in
>> CUPC will be working perfectly fine for this integration.
>> if tomorrow, i follow the same procedure for new integration for new lab,
>> it will not work whether i reboot CUPS or not.
>>
>> The contact in CUPC is added from User Web Interface on CUPS.
>>
>> Has anyone come across similar situation?
>>
>> Another issue with CUPC is voicemail. Sometime to refresh the
>> indication of arrival of new voicemail on CUPC, i need to log out of CUPC
>> and log back in. Sometime the referesh of new voicemail will happen without
>> logout/login to CUPC. Voicemail integration seems to be working for every
>> CUPC integration I have done. There is no hit and miss like contact presence
>> raised above.
>>
>>
>> Thanks
>> -adil
>>
>> --
>>   .            . . .
>> _7___|___|_|_|    adil.sha...@gmail.com
>>
>>         . .
>>
>>
>>
>
>
> --
>   .            . . .
> _7___|___|_|_|    adil.sha...@gmail.com
>
>         . .
>
>
>
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