do you have  a sip trunk integration ?
if you open up RTMT to check the vm ports
what's the forwarding extension ?

2011/6/19 John Anzar <[email protected]>

>  Hi Guys,
>
> i'm doing some testing on the unity connection. i have created the users at
> the CUCM and i have intergrate CUC with the CUCM. ports registered and
> everything is fine. But i have an strange issue. From user-a when i dial
> voicemail it will ask for the pin. But for the user-b its
> giving standard message
>
> "*Hello*: Cisco *Unity Connection Messaging System*. From *a touchtone
> phone you may dial* an extension at *any* time.
>
> But i have check the configuration of the both users. its 100% identical. I
> wonder what is this. Any idea ?
>
> Best Regards
> John
>
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