Well if the CTI Ports are down that is why it is not working. You HAVE to do the UCM work before the CUE side of the integration. You should add the CTI Ports- and supply the jtapi user credentials. This jtapi user should be associated to the cti rp and cti ports and have standard cti enabled.
ccn subsystem jtapi ctiport 3601 3602 ccm-manager address 10.10.210.11 10.10.210.10 ccm-manager credentials .......... end subsystem Vik Malhi – CCIE #13890 Managing Partner - IPexpert, Inc. Telephone: +1.810.326.1444 ext 420 Fax: +1.810.454.0130 Mailto: [email protected] On Oct 28, 2011, at 7:31 PM, edgar feliz wrote: > Hi Vic, thanks for the response, > > here is the some of the output fomr the show command, The VM (3600) port > shows registered the other two (3601/3602) do not. Also all I get is a fast > busy when I try to dial the 3600 or press the vm service button. > > ccn trigger jtapi phonenumber 3600 > application "voicemail" > enabled > locale "en_US" > maxsessions 6 > end trigger > > ccn subsystem jtapi > ccm-manager address 10.10.210.11 10.10.210.10 > ccm-manager credentials hidden > "OSGGx1TGBhk3jDxWVhfWhUnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP" > end subsystem > > From: Vik Malhi <[email protected]> > To: edgar feliz <[email protected]> > Cc: CCIE <[email protected]> > Sent: Friday, October 28, 2011 10:02 PM > Subject: Re: [OSL | CCIE_Voice] CUE-2-CCM Can't dial VM 3600 > > Are CTI Rps and CTI ports registered? > > When you sh run inside the cue cli do you see the CTI ports under "ccn > subsystem jtapi"? Also check the "ccn trigger jtapi phonenumber" > > Do you hear annunciatior or fast busy? > > More info pls.... > > -- > Vik Malhi – CCIE #13890 > Managing Partner / Instructor - IPexpert, Inc. > Mailto: [email protected] > Telephone: +1.810.326.1444 ext 420 > Fax: +1.810.454.0130 > > On Oct 28, 2011, at 5:29 PM, edgar feliz <[email protected]> wrote: > >> I have set up CUE to CCM configured CTI ports, vm profile etc. double >> checked with all the IE guide and can't get BR2 phone to dial into VM? Any >> Ideas? Users imported int0 CUE OK, CCM can see the 10.10.202.2 CUE when I >> look at CTI RPs. >> >> EJF >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com > >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
