I'm sorry, paramsvalue should be "T" not "F". That should allow the IPCC Extension field to show up on the end user page.
Cisco Unified Communications Manager 8: Expert Administration Cookbook now available! http://amzn.to/GH4NdI Connect with me on LinkedIn! linkd.in/Imju6x On May 11, 2012, at 8:25 AM, Tanner Ezell wrote: > Are you saying the IPCC Extension field doesn't show on the End User page? > > If so, ssh into the CUCM CLI and run the following: > > run sql update processconfig set paramvalue="F" where paramname like > '%nstalled%' > > That should fix it. > > Tanner > > Cisco Unified Communications Manager 8: Expert Administration Cookbook now > available! http://amzn.to/GH4NdI > > Connect with me on LinkedIn! linkd.in/Imju6x > > On May 11, 2012, at 6:26 AM, Dan Quinlan wrote: > >> All, >>> >> I consistently have an issue with UCCX on ProctorLabs racks: regardless of >> what I do, I can NEVER get the pull-down for the Agent Extension to show in >> the UCM End User pages. Everything else seems correct: the data sync is >> good, the jtapi and rmjtapi users are good, the cti ports are good, the CCX >> engine in good (yes I restarted), the CTI service has been restarted on the >> pub and sub, I can create an application and a trigger and the trigger >> creates fine, I can even call the trigger and get to the script. I just >> can’t assign my users their agent dn, so I can’t assign resources, have >> agents login, etc. I’m hope I’m missing something fundamental. Any >> insight is greatly appreciated. >> >> Note: I am using the IPExpert Five-Lab handbook configurations. >> >> >> DQ >> >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
