Greetings Sanjay, http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html
Michael Sears -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Friday, September 14, 2012 11:40 AM To: [email protected] Subject: CCIE_Voice Digest, Vol 79, Issue 42 Send CCIE_Voice mailing list submissions to [email protected] To subscribe or unsubscribe via the World Wide Web, visit http://onlinestudylist.com/mailman/listinfo/ccie_voice or, via email, send a message with subject or body 'help' to [email protected] You can reach the person managing the list at [email protected] When replying, please edit your Subject line so it is more specific than "Re: Contents of CCIE_Voice digest..." Today's Topics: 1. Vol1 Lab 9a -BACD cannot hear audio ? (Sanjay P) 2. Re: Vol1 Lab 9a -BACD cannot hear audio ? (Kevin Spicer) ---------------------------------------------------------------------- Message: 1 Date: Fri, 14 Sep 2012 17:07:36 +0100 (BST) From: Sanjay P <[email protected]> To: OSLGroup <[email protected]> Subject: [OSL | CCIE_Voice] Vol1 Lab 9a -BACD cannot hear audio ? Message-ID: <[email protected]> Content-Type: text/plain; charset="iso-8859-1" Hi, Using PL Pod 29. [ using 7962 hardware phones on VPN link] ? Having trouble? with Vol1 lab 9a BACD ? I cannot hear? the welcome prompt when the BACD aa service is invoked. I can see dialpeer 3500 ?hit to invoke service aa?and then some output from debug voip application script? but no audio is played?, I ?then fast-busy after 15 secs. ? [ what is the difference between paramspace english location flash://bacdprompts/? ---> written Vol1 solution v1800 paramspace english location flash:bacdprompts?????---> on Viks Vol1 walkthrough ? I have tried both (reload in between) and have the same outcome as below] ? ? My? abbreviated config? is as below ? .. voice service voip ?allow-connections h323 to h323 ?allow-connections h323 to sip ?allow-connections sip to h323 ?allow-connections sip to sip ?no supplementary-service h450.2 ?no supplementary-service h450.3 ?h323 ? ras rrq ttl 120? margin 15 ? no call service stop ?sip ? registrar server ? ..voice translation-profile BACD ?translate redirect-called 3500 ! ! voice-card 0 ! ! application ?service queue flash:bacdprompts/app-b-acd-aa-2.1.2.2.tcl ? param queue-len 15 ? param aa-hunt10 3006 ? param number-of-hunt-grps 2 ? param aa-hunt2 3210 ? param queue-manager-debugs 1 ?! ?service aa flash:bacdprompts/app-b-acd-2.1.2.2.tcl ? paramspace english index 1 ? param number-of-hunt-grps 2 ? param handoff-string aa ? paramspace english language en ? param max-time-vm-retry 2 ? param aa-pilot 3500 ? paramspace english location flash://bacdprompts/ ? param second-greeting-time 60 ? param welcome-prompt _bacd_welcome.au ? param call-retry-timer 15 ? param voice-mail 53002 ? param max-time-call-retry 90 ? param service-name queue ? ? telephony-service ?no auto-reg-ephone ?em logout 0:0 0:0 0:0 ?max-ephones 5 ?max-dn 10 ?ip source-address 10.10.110.3 port 2000 ?url services http://10.10.202.2/voiceview/common/login.do ?url authentication http://10.10.202.1/CCMCIP/authenticate.asp? ?load 7960-7940 P00308000500 ?load 7962 SCCP42.8-3-3S ?time-format 24 ?date-format dd-mm-yy ?max-conferences 8 gain -6 ?moh music-on-hold.au ?transfer-system full-consult ?transfer-pattern .T ! ? dial-peer voice 3500 voip ?service aa ?destination-pattern 3500 ?session target ipv4:10.10.110.3 ?incoming called-number 3500 ?dtmf-relay h245-alphanumeric ?codec g711ulaw ?no vad ! dial-peer voice 3600 voip ?translation-profile outgoing BACD ?destination-pattern 3600 ?session protocol sipv2 ?session target ipv4:10.10.110.3 ?dtmf-relay sip-notify ?codec g711ulaw ?no vad ! !BR2-RTR#sh flash: | inc .au? 6??????? 21658 Jul 17 2012 03:11:34 bacdprompts/en_bacd_allagentsbusy.au 7??????? 83291 Dec 18 2008 13:49:52 bacdprompts/en_bacd_disconnect.au 8??????? 63055 Dec 18 2008 13:49:54 bacdprompts/en_bacd_enter_dest.au 9??????? 37952 Dec 18 2008 13:49:54 bacdprompts/en_bacd_invalidoption.au 10????? 496521 Dec 18 2008 13:50:00 bacdprompts/en_bacd_music_on_hold.au 11????? 123446 Dec 18 2008 13:50:02 bacdprompts/en_bacd_options_menu.au 12?????? 42978 Dec 18 2008 13:50:04 bacdprompts/en_bacd_welcome.au 13?????? 34794 Dec 18 2008 13:50:04 bacdprompts/en_bacd_xferto_operator.au 16?????? 14618 Jul 21 2012 03:14:48 bacdprompts/en_thanks.au ? ? Sep 14 19:54:30.942: //-1/D4D6BA388049/DPM/dpMatchPeersMoreArg: ?? Result=SUCCESS(0) ?? List of Matched Outgoing Dial-peer(s): ???? 1: Dial-peer Tag=3500 Sep 14 19:54:30.962: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: ?? Calling Number=3002, Called Number=3500, Voice-Interface=0x0, ?? Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE, ?? Peer Info Type=DIALPEER_INFO_SPEECH Sep 14 19:54:30.962: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: ?? Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=3500 Sep 14 19:54:30.962: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: ?? Calling Number=3002, Called Number=3500, Voice-Interface=0x0, ?? Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE, ?? Peer Info Type=DIALPEER_INFO_SPEECH Sep 14 19:54:30.962: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: ?? Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=3500 Sep 14 19:54:30.974: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: ?? Calling Number=3002, Called Number=3500, Voice-Interface=0x0, ?? Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE, ?? Peer Info Type=DIALPEER_INFO_SPEECH Sep 14 19:54:30.974: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: ?? Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=3500 Sep 14 19:54:30.998: //-1//TCL :EE4971D9FC000:/tcl_PutsObjCmd: TCL B-ACD: -- Optional parameter queue-manager-debugs does not exist Sep 14 19:54:30.998: //-1//TCL :EE4971D9FC000:/tcl_PutsObjCmd: TCL B-ACD: -- Setting default to true Sep 14 19:54:30.998: //-1//TCL :EE4971D9FC000:/tcl_PutsObjCmd: TCL B-ACD: -- Mandatory parameter queue-len does not exist Sep 14 19:54:30.998: //-1//TCL :EE4971D9FC000:/tcl_PutsObjCmd: TCL B-ACD: -- Setting default to 10 Sep 14 19:54:31.002: //-1//TCL :EE4971D9FC000:/tcl_PutsObjCmd: TCL B-ACD: -- Valid Mandatory parameter number-of-hunt-grps = 2 -- BR2-RTR# BR2-RTR#sh debug DIALPEER: ? debug voip dialpeer error call is ON (filter is OFF) ? debug voip dialpeer error software is ON ? debug voip dialpeer inout is ON (filter is OFF) ? debug voip application script is ON (filter is OFF) BR2-RTR# ? any pointers? would be welcome ? thxs ? .. Sanjay -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120914/0bfb15da/attachment-0001.html> ------------------------------ Message: 2 Date: Fri, 14 Sep 2012 18:39:35 +0100 From: Kevin Spicer <[email protected]> To: Sanjay P <[email protected]> Cc: OSLGroup <[email protected]> Subject: Re: [OSL | CCIE_Voice] Vol1 Lab 9a -BACD cannot hear audio ? Message-ID: <caf2ggoqtksgkde4inwh+hlgq5cdm6kdymn5jvqrzcabiwtk...@mail.gmail.com> Content-Type: text/plain; charset="iso-8859-1" I had a similar problem earlier and flash:bacdprompts/ worked for me. On Fri, Sep 14, 2012 at 5:07 PM, Sanjay P <[email protected]> wrote: > Hi, > Using PL Pod 29. [ using 7962 hardware phones on VPN link] > > Having trouble with Vol1 lab 9a BACD > > I cannot hear the welcome prompt when the BACD aa service is invoked. I > can see dialpeer 3500 hit to invoke service aa and then some output from > debug voip application script but no audio is played , I then fast-busy > after 15 secs. > > [ what is the difference between > paramspace english location flash://bacdprompts/ ---> written Vol1 solution > v1800 > paramspace english location flash:bacdprompts ---> on Viks Vol1 > walkthrough > > I have tried both (reload in between) and have the same outcome as below] > > > My abbreviated config is as below > > .. > voice service voip > allow-connections h323 to h323 > allow-connections h323 to sip > allow-connections sip to h323 > allow-connections sip to sip > no supplementary-service h450.2 > no supplementary-service h450.3 > h323 > ras rrq ttl 120 margin 15 > no call service stop > sip > registrar server > > ..voice translation-profile BACD > translate redirect-called 3500 > ! > ! > voice-card 0 > ! > ! > application > service queue flash:bacdprompts/app-b-acd-aa-2.1.2.2.tcl > param queue-len 15 > param aa-hunt10 3006 > param number-of-hunt-grps 2 > param aa-hunt2 3210 > param queue-manager-debugs 1 > ! > service aa flash:bacdprompts/app-b-acd-2.1.2.2.tcl > paramspace english index 1 > param number-of-hunt-grps 2 > param handoff-string aa > paramspace english language en > param max-time-vm-retry 2 > param aa-pilot 3500 > paramspace english location flash://bacdprompts/ > param second-greeting-time 60 > param welcome-prompt _bacd_welcome.au > param call-retry-timer 15 > param voice-mail 53002 > param max-time-call-retry 90 > param service-name queue > > > telephony-service > no auto-reg-ephone > em logout 0:0 0:0 0:0 > max-ephones 5 > max-dn 10 > ip source-address 10.10.110.3 port 2000 > url services http://10.10.202.2/voiceview/common/login.do > url authentication http://10.10.202.1/CCMCIP/authenticate.asp > load 7960-7940 P00308000500 > load 7962 SCCP42.8-3-3S > time-format 24 > date-format dd-mm-yy > max-conferences 8 gain -6 > *moh music-on-hold.au > * transfer-system full-consult > transfer-pattern .T > ! > > dial-peer voice 3500 voip > service aa > destination-pattern 3500 > session target ipv4:10.10.110.3 > incoming called-number 3500 > dtmf-relay h245-alphanumeric > codec g711ulaw > no vad > ! > dial-peer voice 3600 voip > translation-profile outgoing BACD > destination-pattern 3600 > session protocol sipv2 > session target ipv4:10.10.110.3 > dtmf-relay sip-notify > codec g711ulaw > no vad > ! > !BR2-RTR#sh flash: | inc .au > 6 21658 Jul 17 2012 03:11:34 bacdprompts/en_bacd_allagentsbusy.au > 7 83291 Dec 18 2008 13:49:52 bacdprompts/en_bacd_disconnect.au > 8 63055 Dec 18 2008 13:49:54 bacdprompts/en_bacd_enter_dest.au > 9 37952 Dec 18 2008 13:49:54 bacdprompts/en_bacd_invalidoption.au > 10 496521 Dec 18 2008 13:50:00 bacdprompts/en_bacd_music_on_hold.au > 11 123446 Dec 18 2008 13:50:02 bacdprompts/en_bacd_options_menu.au > 12 42978 Dec 18 2008 13:50:04 bacdprompts/en_bacd_welcome.au > 13 34794 Dec 18 2008 13:50:04 bacdprompts/en_bacd_xferto_operator.au > 16 14618 Jul 21 2012 03:14:48 bacdprompts/en_thanks.au > > > Sep 14 19:54:30.942: //-1/D4D6BA388049/DPM/dpMatchPeersMoreArg: > Result=SUCCESS(0) > List of Matched Outgoing Dial-peer(s): > 1: Dial-peer Tag=3500 > Sep 14 19:54:30.962: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: > Calling Number=3002, Called Number=3500, Voice-Interface=0x0, > Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search > Type=PEER_TYPE_VOICE, > Peer Info Type=DIALPEER_INFO_SPEECH > Sep 14 19:54:30.962: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: > Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=3500 > Sep 14 19:54:30.962: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: > Calling Number=3002, Called Number=3500, Voice-Interface=0x0, > Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search > Type=PEER_TYPE_VOICE, > Peer Info Type=DIALPEER_INFO_SPEECH > Sep 14 19:54:30.962: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: > Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=3500 > Sep 14 19:54:30.974: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: > Calling Number=3002, Called Number=3500, Voice-Interface=0x0, > Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search > Type=PEER_TYPE_VOICE, > Peer Info Type=DIALPEER_INFO_SPEECH > Sep 14 19:54:30.974: //-1/D4D6BA388049/DPM/dpAssociateIncomingPeerCore: > Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=3500 > > Sep 14 19:54:30.998: //-1//TCL :EE4971D9FC000:/tcl_PutsObjCmd: TCL B-ACD: > -- Optional parameter queue-manager-debugs does not exist > Sep 14 19:54:30.998: //-1//TCL :EE4971D9FC000:/tcl_PutsObjCmd: TCL B-ACD: > -- Setting default to true > Sep 14 19:54:30.998: //-1//TCL :EE4971D9FC000:/tcl_PutsObjCmd: TCL B-ACD: > -- Mandatory parameter queue-len does not exist > Sep 14 19:54:30.998: //-1//TCL :EE4971D9FC000:/tcl_PutsObjCmd: TCL B-ACD: > -- Setting default to 10 > Sep 14 19:54:31.002: //-1//TCL :EE4971D9FC000:/tcl_PutsObjCmd: TCL B-ACD: > -- Valid Mandatory parameter number-of-hunt-grps = 2 -- > BR2-RTR# > BR2-RTR#sh debug > DIALPEER: > debug voip dialpeer error call is ON (filter is OFF) > debug voip dialpeer error software is ON > debug voip dialpeer inout is ON (filter is OFF) > debug voip application script is ON (filter is OFF) > BR2-RTR# > > any pointers would be welcome > > thxs > > .. Sanjay > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > -------------- next part -------------- An HTML attachment was scrubbed... URL: </archives/ccie_voice/attachments/20120914/d9d14bca/attachment.html> ------------------------------ _______________________________________________ CCIE_Voice mailing list [email protected] http://onlinestudylist.com/mailman/listinfo/ccie_voice End of CCIE_Voice Digest, Vol 79, Issue 42 ****************************************** _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
