Added an update to my earlier submission:
"Now, if you need a phone to state 'no services configured', when the
directories button is pressed, navigate to the phone and change 'Phone
Services' to 'internal'."
_____________________________________________________
In reply to the questions regarding subscriptions to Phone Services.
I have been playing with this over the last few days. I have come to the
conclusion that the best method is to upload .xml files to the UCCX server.
This is achieved by:
1. RDP to UCCX. Navigate to c:\Inetput\wwwroot
2. Create a new text file and name it default.xml
3. Add the relevant services to this file*
4. Delete the services in 'Phone Services' to prevent duplicate entries
in the phone's menu
5. Navigate to Enterprise subscriptions and make these changes:
1. "Services Provisioning" = "both"
2. "URL Directories" = http://ip_of_UCCX/default.xml
6. If an individual phone requires a custom menu:
1. Create a custom .xml file and host it on UCCX - e.g. hqph1.xml
2. Navigate to the phone (e.g. HQ PH1) in CUCM and change "Directory"
to http://ip_of_UCCX/hqph1.xml
This will allow you to assign custom menus to individual phones and also have a
custom template for all other phones in the environment. It also preserves the
use of the Voicemail button, which can be disabled by some other methods (e.g.
'external url').
Now, if you need a phone to state 'no services configured', when the
directories button is pressed, navigate to the phone and change 'Phone
Services' to 'internal'.
Regards,
Rob
* a template for the .xml file can be found in the CUCM programming guide.
________________________________
From: Rob Grimes <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Saturday, 17 November 2012, 18:58
Subject: Re: 'Phone Services Debate' in CCIE_Voice digest Vol 81, Issue 35
In reply to the questions regarding subscriptions to Phone Services.
I have been playing with this over the last few days. I have come to the
conclusion that the best method is to upload .xml files to the UCCX server.
This is achieved by:
1. RDP to UCCX. Navigate to c:\Inetput\wwwroot
2. Create a new text file and name it default.xml
3. Add the relevant services to this file*
4. Delete the services in 'Phone Services' to prevent duplicate entries
in the phone's menu
5. Navigate to Enterprise subscriptions and make these changes:
1. "Services Provisioning" = "both"
2. "URL Directories" = http://ip_of_UCCX/default.xml
6. If an individual phone requires a custom menu:
1. Create a custom .xml file and host it on UCCX - e.g. hqph1.xml
2. Navigate to the phone (e.g. HQ PH1) in CUCM and change "Directory"
to http://ip_of_UCCX/hqph1.xml
This will allow you to assign custom menus to phones and also have a custom
template for all phones in the environment. It also preserves the use of the
Voicemail button, which can be disabled by some other methods.
Now, if you need a phone to state 'no services configured', when the
directories button is pressed, navigate to the phone and change 'Phone
Services' to 'internal'.
Regards,
Rob
* a template for the .xml file can be found in the CUCM programming guide.
________________________________
From: "[email protected]"
<[email protected]>
To: [email protected]
Sent: Saturday, 17 November 2012, 16:29
Subject: CCIE_Voice Digest, Vol 81, Issue 35
Send CCIE_Voice mailing list
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To subscribe or unsubscribe via the World Wide Web, visit
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You can reach the person managing the list at
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When replying, please edit your Subject line so it is more specific
than "Re: Contents of
CCIE_Voice digest..."
Today's Topics:
1. Re: No Services Configured (Mohamed Gazzaz)
2. Re: No Services Configured (Edgar Feliz)
----------------------------------------------------------------------
Message: 1
Date: Sat, 17 Nov 2012 19:13:36 +0300
From: Mohamed Gazzaz <[email protected]>
To: <[email protected]>
Cc: [email protected]
Subject: Re: [OSL | CCIE_Voice] No Services Configured
Message-ID: <[email protected]>
Content-Type:
text/plain; charset="windows-1256"
Thanks for the clarification. Can't we achieve the same result by using these
steps
- Delete the Missed, Placed, Corporate, Placed and Received from the Phones >
IP Phone Services page
- From the below link, restore the 5 services with "enterprise subscription"
--> f (false)
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_0_1/cucm-rel_notes-701.html#wp631159
- Use BAT to subscribe the 5 services to the desired phones
I tried this and it worked for me.
Regards,
Mohamed Gazzaz
Subject: Re: [OSL | CCIE_Voice] No Services Configured
From: [email protected]
Date: Sat, 17 Nov 2012 11:01:46 -0500
CC: [email protected]; [email protected];
[email protected]
To: [email protected]
The OP was referencing one of the four labs in the "One Week Lab Experience
(OWLE)" workbook. It is a different set of labs than the 5-Day Lab workbook.
-Bill
--William Bellblog: http://ucguerrilla.comtwitter: @ucguerrilla
On Nov 17, 2012, at 5:29 AM, Mohamed Gazzaz wrote:Where is this solution ?
which lab and question ? I searched for it but could not find it in the 5 labs
self study workbook.
Date: Sat, 17
Nov 2012 00:28:52 +0000
From: [email protected]
To: [email protected]
CC: [email protected]
Subject: Re: [OSL | CCIE_Voice] No Services Configured
The enterprise url parameters apply only to phones using external
provisioning. So the IP expert solution is fine.
Be aware that some older phone models (e.g.7960) only support external
provisioning so you might see different results depending on what hardware you
have - but the Cisco lab itself is 7965 phones (this is public published info)
On 17 Nov 2012 00:01, "Pixar Perfect" <[email protected]> wrote:
I am working on the question from the lab experience handbook where SA phone 1
needs to see "No Services Configured" when it hits directory button. IPEXPERT
suggests that we delete the Service URL from EP and then setup the SA Phone 1
device configuration page Service parameter to External ? I dont think it is
acceptable solution as this could cause other phones to not see any services if
they reboot and download new config file which has no directories on any phone
!!!
My approach as follows1) make a directory.xml file using the IP Phone Services
document from cisco.com2) delete the Missed, Placed, Corporate, Placed and
Received from the Phones > IP Phone Services page3) Setup the EP for Services
to Both & Update the URL to http://x.x.x.x/directory.xml where x.x.x.x is UCCX
IP4) Upload the directory.xml to the IIS server on the UCCX, restart IIS5) on
SA Phone 1 page, setup the Services to Internal, Reset all phones
Comments? Feedback? Experiences? TIA.
directory.xml
<CiscoIPPhoneMenu> <MenuItem> <Name>Missed Calls</Name>
<URL>Application:Cisco/MissedCalls</URL> </MenuItem> <MenuItem>
<Name>CorporateDirectory</Name>
<URL>Application:Cisco/CorporateDirectory</URL> </MenuItem> <MenuItem>
<Name>Received Calls</Name> <URL>Application:Cisco/ReceivedCalls</URL>
</MenuItem> <MenuItem> <Name>Placed Calls</Name>
<URL>Application:Cisco/PlacedCalls</URL> </MenuItem> <MenuItem>
<Name>Personal Directory</Name>
<URL>Application:Cisco/PersonalDirectory</URL> </MenuItem></CiscoIPPhoneMenu>
_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
_______________________________________________ For more information regarding
industry leading CCIE Lab training, please visit www.ipexpert.com Are you a
CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
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Message: 2
Date: Sat, 17 Nov 2012 11:29:27 -0500
From: Edgar Feliz <[email protected]>
To: Mohamed Gazzaz <[email protected]>
Cc: [email protected], [email protected]
Subject: Re: [OSL | CCIE_Voice] No Services Configured
Message-ID:
<CABxks5T6VZDuCyev-UNx_JciOv76M=4x7OFC=jhso7-bql3...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Thanks Mohamed.
Edgar
On Sat, Nov 17, 2012 at 11:13 AM, Mohamed Gazzaz <[email protected]>wrote:
> Thanks for the clarification. Can't we achieve the same result by using
> these steps
>
> - Delete the Missed, Placed, Corporate, Placed and Received from the
> Phones > IP Phone Services page
> - From the below link, restore the 5 services with "enterprise
> subscription" --> f (false)
>
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_0_1/cucm-rel_notes-701.html#wp631159
>
> - Use
BAT to subscribe the 5 services to the desired phones
>
> I tried this and it worked for me.
>
> Regards,
> Mohamed Gazzaz
>
>
> ------------------------------
> Subject: Re: [OSL | CCIE_Voice] No Services Configured
> From: [email protected]
> Date: Sat, 17 Nov 2012 11:01:46 -0500
> CC: [email protected]; [email protected];
> [email protected]
> To: [email protected]
>
> The OP was referencing one of the four
labs in the "One Week Lab
> Experience (OWLE)" workbook. It is a different set of labs than the 5-Day
> Lab workbook.
>
> -Bill
>
> --
> William Bell
> blog: http://ucguerrilla.com
> twitter: @ucguerrilla
>
>
>
> On Nov 17, 2012, at 5:29 AM, Mohamed Gazzaz wrote:
>
> Where is this solution ? which lab and question ? I searched for it but
> could not find it in the 5 labs self study workbook.
>
> ------------------------------
> Date: Sat, 17 Nov 2012 00:28:52 +0000
> From: [email protected]
> To: [email protected]
> CC: [email protected]
> Subject: Re: [OSL | CCIE_Voice] No Services Configured
>
> The enterprise url parameters apply only to phones using external
> provisioning. So the IP expert solution is fine.
> Be aware that some older phone models (e.g.7960) only support external
> provisioning so you might see different results depending on what hardware
> you have - but the Cisco lab itself is 7965 phones (this is public
> published info)
> On 17 Nov 2012 00:01, "Pixar Perfect" <[email protected]> wrote:
>
>
> I am working on the question from the lab experience handbook where SA
> phone 1 needs to see "No Services Configured" when it hits directory
> button. IPEXPERT suggests that we delete the Service URL from EP and
then
> setup the SA Phone 1 device configuration page Service parameter to
> External ? I dont think it is acceptable solution as this could cause other
> phones to not see any services if they reboot and download new config file
> which has no directories on any phone !!!
>
> My approach as follows
> 1) make a directory.xml file using the IP Phone Services document from
> cisco.com
> 2) delete the Missed, Placed, Corporate, Placed and Received from the
> Phones > IP Phone Services page
> 3) Setup the EP for Services to Both & Update the URL to
> http://x.x.x.x/directory.xml where x.x.x.x is UCCX IP
> 4) Upload the directory.xml to the IIS server on the UCCX, restart IIS
> 5) on SA Phone 1 page, setup the Services to Internal, Reset all phones
>
>
> Comments? Feedback? Experiences?
TIA.
>
>
> directory.xml
>
> <CiscoIPPhoneMenu>
> <MenuItem>
> <Name>Missed Calls</Name>
> <URL>Application:Cisco/MissedCalls</URL>
> </MenuItem>
> <MenuItem>
> <Name>CorporateDirectory</Name>
> <URL>Application:Cisco/CorporateDirectory</URL>
> </MenuItem>
> <MenuItem>
> <Name>Received Calls</Name>
> <URL>Application:Cisco/ReceivedCalls</URL>
> </MenuItem>
> <MenuItem>
> <Name>Placed Calls</Name>
> <URL>Application:Cisco/PlacedCalls</URL>
> </MenuItem>
> <MenuItem>
>
<Name>Personal Directory</Name>
> <URL>Application:Cisco/PersonalDirectory</URL>
> </MenuItem>
> </CiscoIPPhoneMenu>
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
>
> _______________________________________________ For more information
> regarding industry leading CCIE Lab training, please visit
> www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and
looking for a job? Check out
> www.PlatinumPlacement.com
>
>
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
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