Guys, Have a question regarding the bacd and hoping to get an answer that might help me understand the question better.
We can implement bacd using any of the below three Scenarios. - Scenario 1--Using the Cisco CME AA and ACD groups with Cisco Unity Express only as a voice mail destination - Scenario 2--Using the Cisco Unity Express as the main AA entry point and Cisco CME AA as a “sub-menu” within that AA - Scenario 3--Using the Cisco CME AA as the main AA entry point and the Cisco Unity Express AA to provide flexible “announcements” as part of the AA And, my question is which scenario best suits the requirement of the OWLE Lab 4 Section 9.3. Thanks in advance for you inputs. Simah.
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