in my experience the phone had to be factory reset. make sure there is a valid DHCP that phone can access after the factory reset sequence.
To: ch.christ...@logicom.net; b...@ucguerrilla.com From: singh8...@in.com Date: Sat, 5 Jan 2013 10:00:46 +0530 CC: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX one button login Hi Christof, I have checked it and it is in the correct order. I rebooted the UCCX server and tried login via one button Now I can see the agent in not ready state . If I try getting the agent into ready state . I see the following message... "Cannot change agent state because phone is out of service" Anything else I can check? -singh ---------- Original message ---------- From:"Chrysostomos Christofi"< ch.christ...@logicom.net > Date: 2 Jan 13 22:26:55 Subject: RE: [OSL | CCIE_Voice] UCCX one button login To: ; "b...@ucguerrilla.com" Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> Hi Did you configure exactly as the below the parameters?(case sensitive) 1) Ext 2) ID 3) Pwd From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of singh Sent: Τετάρτη, 2 Ιανουαρίου 2013 6:51 μμ To: b...@ucguerrilla.com Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX one button login hi Guys, Thanks for your inputs. I changed the url to agentLogin.jsp . Now when I press the services button and then go to IPPA . I see the following error message... "Either the agent ID or password u entered is invalid" -I have double checked the agent ID and pwd and it is correct -I have added the phones to the RM user. -I have a resource group added to the IPCC extensions on UCCX What else do I do? -singh ---------- Original message ---------- From:"William Bell"< b...@ucguerrilla.com > Date: 2 Jan 13 00:00:03 Subject: Re: [OSL | CCIE_Voice] UCCX one button login To: Cc: whl...@gmail.com, ccie_voice@onlinestudylist.com Which URL are you using for the phone service. Sounds like you are using: http://<uccxHost>:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp ...as opposed to the following URL: http://<uccxHost>:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp The first URL will provide an input menu to the IP phone in a manner identical to what you describe. The latter URL, when provisioned with the correct parameters, will get you the one button login experience you are looking for. HTH -Bill -- William Bell blog: http://ucguerrilla.com twitter: @ucguerrilla On Jan 1, 2013, at 9:05 AM, singh wrote: hi Bill, Those fields are added to the users under the subscricption for each phone. However when I press the services button on the phone it still prompts me for the... Name Password Extension Instead of directly logging into the service. ---------- Original message ---------- From:"Bill"< whl...@gmail.com > Date: 31 Dec 12 23:28:24 Subject: Re: [OSL | CCIE_Voice] UCCX one button login To: Cc: ccie_voice@onlinestudylist.com So when you assign the service to the phone add those fields for each user, also when you create the service you can set defaults so one user works right away and you just edit the rest Bill On Dec 31, 2012, at 5:19 AM, "singh" <singh8...@in.com> wrote: hi Guys, I have configured 1 button login for my agent phones however when I press the services button it takes me to name , ext and password . I would like to configure it so that it directly logs in after I press the services button instead of having to enter the name , password and id -singh Get Yourself a cool, short @in.com Email ID now! _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com Get Yourself a cool, short @in.com Email ID now! _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com Get Yourself a cool, short @in.com Email ID now! Get Yourself a cool, short @in.com Email ID now! _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
