Maybe, device association for the RmCm subsystem user id? That user id in CUCM should be associated with the agent phones.
On Wed, Mar 6, 2013 at 11:40 AM, singh <singh8...@in.com> wrote: > > I have one button login set for my uccx agents and have verified that > > - the agent id and password for the users > > - association of rmuser with the phones > > - resource group contains the agents > > > > > however I am seeing the following error on one button login... > > > "Unable to log you in due to conf error ( phone is not associated with > RM JTAPI Provider user ID) contact your system admin for help" > > what else to check? > > > -singh > > > Get Yourself a cool, short *@in.com* Email ID > now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing> > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
