Hi Ramarchan,

I wonder if you have solved the issue as I am looking forward how we
accomplish that.
If you solved it please share your solution if you don't mind.


Thanks,
Hesham


On 27 April 2013 18:19, Ramcharan Arya <[email protected]> wrote:

> Hi,
>
> I have configure ringback as per solutions guide when agent phone is
> ringing caller hear tone of hold. I am using music on hold audio source 2
> ringback2.wav file
>
> ringback file is upload in PUB and SUB. IP voice streaming media app
> service restarted
>
> Network on hold is set as per solutions guide.PSTN caller and HQ caller
> hear tone on hold.
>
> Can someone please suggest approach how to troubleshoot this issue.
>
> Thanks & Regards,
> Ramcharan Arya
>
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