Guys, I have tried to configure Unity Xfer at one of my customers by making CTI Route point *XXXX on the internal-pt and I made the alerting name voicemail and then I forward all to voicemail.
Then making the Voicemail profile with XXXX mask. Very tricky. If you made the alerting name of *XXXX as voicemail when you call *+extension that would prompt you please enter your id followed by pound make sure the alerting name is anything different than Voicemail for example Unity Xfer or anything as this will overlap with your Pilot Thanks, Hesham
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