I know there is an issue that can be created with single number reach using
the standard local route group, so you might (somehow) be hitting a related
issue. Just a guess for you to try.
On Aug 9, 2013 12:51 AM, "Somphol Boonjing" <somp...@gmail.com> wrote:

>
> On Fri, Aug 9, 2013 at 1:15 PM, Alex Mendoza <aa.mend...@icloud.com>wrote:
>
>> Calling from my SNR to MVA is working, MVA asks for my pin number, then
>> press 1, after that I dialed internal 4 digit extension but this internal
>> phone only shows the caller number and not the caller name.
>>
>> I think is normal behavior, but when a calling from my SNR directly to a
>> internal extension, it shows the caller number and the caller id.
>>
>
> I am seeing the same thing for my MVA setup.    I also presume this is
> expected behavior, but I'm not able to find any bug report or any concrete
> Cisco document to back it up though.
>
> Some people seems to report that the name will display after the call is
> connected.   I can't reproduce that behavior, just the caller number for me
> during ringing and connected state of the call --- when made via MVA pilot
> number.
>
> Call directly from SNR number, i.e. Enterprise Feature Access, seems to be
> no problem with both Calling Name and Number.
>
> I'll be interested to see whether anyone else have different outcome.
>
> Regards,
> --Somphol.
>
>
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