Do you have the command "ccm-manager music-on-hold" applied?  Even on h323
this command is required for pstn multicast moh
On Aug 28, 2013 5:12 PM, "Alex Mendoza" <aa.mend...@icloud.com> wrote:

> Hi All.
>
> Is there a solution on this...
>
> GW (h323) is configured with Outbound Fast Start using IOS MTP software
> and is working good.
>
>    - "Media Termination Point Required" box checked
>    - "Enable Outbound FastStart" box checked with G711u-law 64K
>
>
> Also, I configure Multicast MoH for this site and is working good for
> calls from other IP Phones on the cluster.
>
> but PSTN calls trough this h323 GW is not, when I place the call on hold,
> PSTN caller hear unicast moh.
>
> To solve this issue, I need to remove MTP required form H323 CUCM config.
>
> I see this is an expected behavior, see the note from cisco doc.
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsmoh.html
> *Note *The following restriction exists for multicast music on hold (MOH)
> when a media termination point (MTP) is invoked. When an MTP resource gets
> invoked in a call leg at a site that is using multicast MOH, the caller
> receives silence instead o music on hold. To avoid this scenario, configure
> unicast MOH or Tone on Hold instead of multicast MOH.
>
>
> Is there a trick to get multicast on a PSTN call, when "MTP required" is
> active on H323 GW?
>
>
> Any thoughts?
> Alex
>
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