Hello Experts, I am trying to use Phone view (lab edition) software to control my Lab phones. I can see registered phones on the Phone view but when dial any extension from any of the registered phones, for example 5001, I see message at the bottom on the activity log stating "Command (Key:KeyPad5) sent to device (SEP<MAC of my Phone>) using thread (3) with response failure ".
I tried to contact the Unified support team on this issue but I have not received any response from the support team for last 1 month. If any of you have experienced this issue, please guide me to resolve this. Thanks, Vignesh
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