Greetings. i currently facing a problem to get access of an AA menu on a CUE device in one site, from the voice gateway that is installed in other place.
the topology is quite hard to draw, but in simple, i had the CUCME in one site behind an ASA Firewall, the other site where is placed the VoiceGateway is directly connected to internet. both asa and vogw are establishing a VPN IPSec tunnel and normal voice traffic is passing between the VoGW to CUCME. now i need to send the voice traffic not to the operator directly, now is directly to the AA on CUE. the operator number is 8200 and works fine, but when i sent to the 9900 (which is working fine), the call bounce back to outgoing calling instead to goes directly to CUE. i try 2 different approaches, one send the voice traffic from vogw to cucme and the second approach was sent vogw to cue. none of those test work, the first attempt bounce back to PSTN, the second attempt goes to limbo and the cue never answer the call. the log on voice-gateway when i try directly to CUCME says (VoGW to CUCME): %VOICE_IEC-3-GW: H323: Internal Error (H323 Interworking Error): IEC=1.1.127.5.21.0 on callID 268710 GUID=F5FD9372C57F11E3BBECD107E67CBE7E the log on voice-gateway when i try directly to CUE says : %VOICE_IEC-3-GW: SIP: Internal Error (1xx wait timeout): IEC=1.1.129.7.59.0 on callID 7730 GUID=39CF7C07C56711E3BBD6D107E67CBE7E the VoGW has a H323 connection between CUCME and self. relevant config on VoGW voice service pots voice service voip ip address trusted list ipv4 172.30.253.253 255.255.255.255 ipv4 172.30.253.2 255.255.255.255 ipv4 172.30.253.6 255.255.255.255 ip address trusted call-block cause no-answer dtmf-interworking standard media transcoder sync-streams allow-connections h323 to h323 allow-connections sip to sip no supplementary-service sip handle-replaces no fax-relay sg3-to-g3 h323 ip circuit max-calls 40960 no h225 timeout keepalive no call service stop call start slow session transport udp modem passthrough nse codec g711ulaw sip header-passing registrar server expires max 3600 min 3600 no update-callerid no call service stop ! voice class codec 1 codec preference 1 g729r8 codec preference 2 g711ulaw video codec h263 ! voice class h323 1 h225 timeout tcp establish 3 ! voice class custom-cptone chile dualtone disconnect frequency 400 cadence 500 500 continuous ! voice iec syslog voice cause-code error-category 128 q850-cause 27 error-category 129 q850-cause 38 ! sip-ua no remote-party-id retry invite 2 retry register 10 retry options 2 timers connect 100 mwi-server ipv4:172.30.253.252 expires 3600 port 5060 transport udp unsolicited registrar ipv4:172.30.253.252 expires 3600 presence enable ! ! ! dial-peer voice 100 pots trunkgroup HDV-LIMACHE permission term description ** OUTGOING DIAL PEER ** destination-pattern .T fax rate disable forward-digits all ! dial-peer voice 90001 voip description TO-CUCME-HDV-PLAR destination-pattern 82.. session target ipv4:172.30.253.253 session transport tcp voice-class codec 1 voice-class h323 1 dtmf-relay h245-alphanumeric no vad ! dial-peer voice 9900 voip description ** CUE AA HDV New Number** shutdown destination-pattern 9900 session protocol sipv2 session target ipv4:172.30.253.252 session transport udp dtmf-relay sip-notify codec g711ulaw no vad ! dial-peer voice 99001 voip description FXO-TO-CUCME-TO-CUE destination-pattern 9900 session target ipv4:172.30.253.253 session transport tcp voice-class codec 1 voice-class h323 1 dtmf-relay h245-alphanumeric no vad ! trunk group HDV-LIMACHE max-retry 3 hunt-scheme round-robin ! voice-port 0/2/0 no battery-reversal no vad cptone CL timeouts call-disconnect 1 timeouts wait-release 1 timing hookflash-out 250 timing min-ring 200 connection plar opx 9900 description *** PSTN_LINE_033-2415366 *** music-threshold -10 station-id name LINE_1_PSTN caller-id enable ! relevant config on CUCME# voice service voip ip address trusted list ipv4 10.255.250.30 255.255.255.255 ipv4 172.30.13.1 255.255.255.255 ipv4 172.30.253.252 255.255.255.255 dtmf-interworking standard media transcoder sync-streams allow-connections h323 to h323 allow-connections h323 to sip allow-connections sip to h323 allow-connections sip to sip fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback cisco no fax-relay sg3-to-g3 h323 ip circuit max-calls 40960 no h225 timeout keepalive no call service stop call start slow session transport udp sip header-passing registrar server expires max 3600 min 3600 no update-callerid no call service stop ! sip-ua no remote-party-id retry invite 2 retry register 10 retry options 2 timers connect 100 mwi-server ipv4:172.30.253.252 expires 3600 port 5060 transport udp unsolicited registrar ipv4:172.30.253.252 expires 3600 presence enable ! dial-peer voice 9900 voip description ** CUE AA HDV New Number** destination-pattern 9900 session protocol sipv2 session target ipv4:172.30.253.252 session transport udp dtmf-relay sip-notify codec g711ulaw no vad ! dial-peer voice 100000102 voip preference 2 destination-pattern .T session target ipv4:172.30.13.1:1720 session transport udp voice-class codec 1 voice-class h323 1 voice-class source interface Loopback2147483647 dtmf-relay h245-alphanumeric req-qos controlled-load audio acc-qos controlled-load audio no vad some one face a problem like that before, who had a clue to fix this problem ??? if need a log or something, just ask!! thanks for your help -- Edgar Díaz Orellana
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