S/MIME signed/encrypted messages started crashing my Mail app long ago, after one of the first updates to 10.4. I probably sent in a couple dozen of those crash reports, with absolutely zilch feedback, and of course I still have the problem. From my end of things, those crash feedbacks are worthless, and I don't send them in anymore as I see them as a waste of my time.

On Jul 7, 2007, at 10:36 PM, Ian Ollmann wrote:

When an app crashes, you should be getting a little dialog box with the option to send a problem report of some kind to Apple. Send in the report. This sends in some diagnostic details about Mail.app state when the crash occurred to Apple. Like crash reports are grouped together in a database and in a few weeks someone inside Apple gets a automated bug report with a title something like "172 crashes in _funcname" along with some crash stack backtraces. If you have the opportunity to do so, please also send in information about what steps you can take to reproduce the crash. Usually, the hardest thing about fixing bugs is reproducing them.

If you are a software developer registered with ADC you can short circuit the process and directly file a bug through bugreporter.apple.com. Please attach a crash log and explain how to reproduce the problem.

This one sounds serious enough that it might be a candidate for a quick fix for the next MacOS X.4 support update, provided that the right people find out about it soon enough.

Ian

On Jul 7, 2007, at 1:15 PM, Douglas L. Theobald wrote:

Hey, I have the exact same problem. I haven't been able to read SMIME signed/encrypted emails now for some time (Mail just crashes). It is an intel apple bug of some sort. If you find the email in ~/Library/Mail, you can plain text cut out the sig and read the email. [Ick] This is especially annoying since apple Mail used to have such nice native integration of SMIME.

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