Hi Sam, we had a similar issue with CCP4I2 on Linux in the last couple of weeks. Installing the very latest updates made the problem go away for us.
I don't know if this Linux issue would also crop up in Windows, but what you describe seems similar - try to open a file selection dialogue and the software crashes. D -- Dr David C. Briggs Senior Laboratory Research Scientist Signalling and Structural Biology Lab The Francis Crick Institute London, UK == Diamond User Committee MX representative == about.me/david_briggs ________________________________ From: CCP4 bulletin board <[email protected]> on behalf of Horrell, Sam (DLSLtd,RAL,LSCI) <[email protected]> Sent: 01 October 2020 11:53 To: [email protected] <[email protected]> Subject: [ccp4bb] File System Problems Hello CCP4bb, I’m having a serious problem with my CCP4i2 installation on my windows 10 computer, whenever I try and upload a file via the GUI it fails to open the file system and stops responding, then it just hangs until I kill the program. I’ve uninstalled and reinstalled CCP4 and rolled back the latest updates but nothing has changed. Obviously this makes using CCP4 completely impossible. Any suggestions for how I might fix this problem? Cheers, Sam -- This e-mail and any attachments may contain confidential, copyright and or privileged material, and are for the use of the intended addressee only. If you are not the intended addressee or an authorised recipient of the addressee please notify us of receipt by returning the e-mail and do not use, copy, retain, distribute or disclose the information in or attached to the e-mail. Any opinions expressed within this e-mail are those of the individual and not necessarily of Diamond Light Source Ltd. Diamond Light Source Ltd. cannot guarantee that this e-mail or any attachments are free from viruses and we cannot accept liability for any damage which you may sustain as a result of software viruses which may be transmitted in or with the message. Diamond Light Source Limited (company no. 4375679). Registered in England and Wales with its registered office at Diamond House, Harwell Science and Innovation Campus, Didcot, Oxfordshire, OX11 0DE, United Kingdom ________________________________ To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.jiscmail.ac.uk%2Fcgi-bin%2FWA-JISC.exe%3FSUBED1%3DCCP4BB%26A%3D1&data=02%7C01%7C%7C23e92ce595af4bce471608d865f83c6e%7C4eed7807ebad415aa7a99170947f4eae%7C0%7C1%7C637371464126336797&sdata=aCRsflrBxlSk77WTYhgrANZo2SZIvOckhaDuT0dhbW8%3D&reserved=0> The Francis Crick Institute Limited is a registered charity in England and Wales no. 1140062 and a company registered in England and Wales no. 06885462, with its registered office at 1 Midland Road London NW1 1AT ######################################################################## To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 This message was issued to members of www.jiscmail.ac.uk/CCP4BB, a mailing list hosted by www.jiscmail.ac.uk, terms & conditions are available at https://www.jiscmail.ac.uk/policyandsecurity/
