Hi Pavel,

We have the same problem. We no longer use the web interface. We connect to the 
server with remote desktop protocol and run crystaltrack software remotely. 
While no ideal it works.

If you can run a Windows 7 machine on your network and connect to the server 
you can install crystaltrack as a client. But from what I remember it is a 
fairly unpleasant experience to install the software.

You local IT may not allow you to run windows 7.

Cheers,
Arnaud



On 19/02/2021 12:04, Johannes Cramer wrote:

⚠ External sender. Take care when opening links or attachments. Do not provide 
your login details.

  Hey Pavel,

afaik our local installation of the software still works. So if going there 
physically is an option for you, you can try that.

Cheers,
Johannes

Am Do., 18. Feb. 2021 um 18:21 Uhr schrieb Pavel Mader 
<[email protected]<mailto:[email protected]>>:
Hello everyone,

is there anyone else, who is using Rigaku CrystalTrak Web system (in our case 
version 2.3.4) for checking images of crystallization experiments? Recently (on 
January 14, 2021) the Adobe has stopped supporting the Flash support needed for 
the CrystalTrak web version from being fully functional.

Is there anyone else, who has been facing this problem? Is there any good 
solution?

Thanks,

Pavel Mader

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