HI Zoe If, from a terminal with CCP4 configured, you type
dials.image_viewer (path-to-hdf5-master-file) Where (path-to-hdf5-master-file) is your file location, does it work? All the i2 message says is “something went wrong” which is not super helpful As a general rule, I also usually recommend pulling a DIALS release from <https://dials.github.io/installation.html> Installation — DIALS documentation<https://dials.github.io/installation.html> dials.github.io<https://dials.github.io/installation.html> [favicon.ico]<https://dials.github.io/installation.html> since sometimes the CCP4 version is lagging some All the best Graeme On 26 May 2023, at 10:11, Zoe Markham-Lee <[email protected]> wrote: Hi everyone, I am currently trying to view images with dials through CCP4i2 (on mac) I have so far tried using the DUI but when importing files, nothing seems to happen… there are no error codes appearing as such but no images/experimental data is imported. I have tried this on both .cbf and .h5 file types but with no success on either. I also then tried downloading a json file type to use the image viewer option found in ccp4i2 and received this error code -ERROR- CTaskDials_image:9 Error in wrapper dials_image 1.0:: Failed starting external process - this can be due to a number of things, butusually is due to the command used by subprocess/QProcess not working for some reason. Missing inputfiles, bad commands, non-functional programs etc. Check log files and stdout. Process: dials.image_viewer -ERROR- CTaskDials_image:47 Error in wrapper dials_image 1.0:: Error in checking external process after completion exit status and code: 1 1 If anyone could advise me on what might be causing these issues I would be very grateful (as a side note I can view these .cbf images imosflm so I’m assuming the files are okay and hence the issue is something dials related?) BW, Zoe -- Zoe Markham-Lee PhD Student Biodiscovery Institute (Phase1/2) School of Pharmacy, University of Nottingham, University Park, Nottingham. NG72RD -- This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please contact the sender and delete the email and attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. Email communications with the University of Nottingham may be monitored where permitted by law. ________________________________ To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 -- This e-mail and any attachments may contain confidential, copyright and or privileged material, and are for the use of the intended addressee only. If you are not the intended addressee or an authorised recipient of the addressee please notify us of receipt by returning the e-mail and do not use, copy, retain, distribute or disclose the information in or attached to the e-mail. Any opinions expressed within this e-mail are those of the individual and not necessarily of Diamond Light Source Ltd. Diamond Light Source Ltd. cannot guarantee that this e-mail or any attachments are free from viruses and we cannot accept liability for any damage which you may sustain as a result of software viruses which may be transmitted in or with the message. Diamond Light Source Limited (company no. 4375679). Registered in England and Wales with its registered office at Diamond House, Harwell Science and Innovation Campus, Didcot, Oxfordshire, OX11 0DE, United Kingdom ######################################################################## To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 This message was issued to members of www.jiscmail.ac.uk/CCP4BB, a mailing list hosted by www.jiscmail.ac.uk, terms & conditions are available at https://www.jiscmail.ac.uk/policyandsecurity/
