Dear Pawel,
Thank you for reporting the issue you have encountered.
As mentioned on Thursday, we have communicated the issue to our software
engineers and we are currently investigating. Please bear with us, and
apologies for the inconvenience caused.
For all issues regarding deposition, please continue to use
[email protected] if you are unable to send a message directly
from the OneDep system.
Kind regards,
Deborah
On 31/01/2025 10:36, Pawel Dokurno wrote:
Good morning,
Has anyone had recently problems with starting structure deposition
with OneDep System?
For the last couple days I have been trying to deposit structures.
Well, start the process. Unsuccessfully.
I have tried with/without ORCID login, with different browsers, even
with private email, and still I do not get the email with loginID.
Validation service, which is started in a similar way – you get an
email with loginID, works fine. So I am not sure if I do something
wrong or there is a problem at the PDB side.
The problem is exacerbated by lack of any help address / button.
Any help would be appreciated,
Pawel
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Deborah Harrus, Ph.D.
PDBe Archive Project Leader, Biocuration Lead
PDBe - Protein Data Bank in Europe
European Bioinformatics Institute (EMBL-EBI)
European Molecular Biology Laboratory
Wellcome Trust Genome Campus
Hinxton
Cambridge CB10 1SD UK
http://www.PDBe.org
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