Hi James, this URL: https://files.hddguru.com/download/Firmware%20updates/Hitachi/, while looking dodgy, lists A4GNWD05.zip.
this URL: https://www.dell.com/support/home/en-uk/drivers/driversdetails?driverid=hfkcx&lwp=rt does not list a version similar to A4GNW907 at all, but claims to be for model HUH728080ALE604 and fix a pointer error. I suppose you considered either site already? We have a NAS with 60 12TB disks HGST HUH721212AL4201, and after about 5 years, they are dying faster than I can purchase new disks, especially now with prices rising in parallel with the AI hype (climate change? who cares when you can get rich). I started replacing them with Toshibas SAS disks, a recommendation of a colleague. Cheers, Tim On Thu, 27 Aug 2026 13:49:21 -0700 James Holton <[email protected]> wrote: > Greetings all, > > I have something of an odd request: does anyone have an recent > firmware file for an HGST HUH728080ALE604 (8 TB SATA 512e) hard drive? > > The existing firmware is A4GNW907. Dell distributes a patch for > exactly the same HUH728080ALE604 product ID, firmware called > WE70GP46. I have this file, but after unsucessfully trying to flash > it for a week all I managed to do is brick my spare. > > Symptom is that the drives power up just fine. I can mount the > filesystem. Everything works, but only for ~28 minutes. After that, > five of the 16 drives in my RAID6 array go offline within miliseconds > of each other. No media errors, but rather every command rsults in > random, nonsensical messages. The Dell patch mentions a "pointer > error" in the usage log. After another cold restart I get another > ~28 min, etc. Doesn't matter if I move the drives to another computer > either. They still lose their mind after 28 min of power-on time. And > 28 min is not enough to even list my 60 million files or copy 70 TB > to somewhere else. > > Yes, I have backups, but I was in the middle of a lot of things when > it went down. > > HGST got bought out by Western Digital years ago, I reached out of > course, and they were happy to provide me with the program for > flashing the firmware, but not the firmware itself. Yes, that's > right. I can have the software but not the firmware. Said my drives > are "out of warranty". I was absolutely gobsmacked by this. There is > a fix. Dell has it. But WD just won't provide it. And here I always > thought that if a product is out of warranty you were allowed to try > and break it. They seem to have a remarkably draconian policy on > firmware now. > > So, public service message: if any of you out there have HGST 8 TB > drives (or, IMHO any Western Digital product), I recommend you > replace it with a competing product right away. > > But I digress. If anyone knows how to fix this problem I would love > to hear from you. On or off-list is fine. > > Thank you for reading this far into my rant, > > -James Holton > MAD Scientist > > ######################################################################## > > To unsubscribe from the CCP4BB list, click the following link: > https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 > > This message was issued to members of www.jiscmail.ac.uk/CCP4BB, a > mailing list hosted by www.jiscmail.ac.uk, terms & conditions are > available at https://www.jiscmail.ac.uk/policyandsecurity/ -- -- Tim Gruene Head of the Core Facility Crystal Structure Analysis Faculty of Chemistry University of Vienna Phone: +43-1-4277-70202 https://ccsa.univie.ac.at GPG Key ID = A46BEE1A ######################################################################## To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 This message was issued to members of www.jiscmail.ac.uk/CCP4BB, a mailing list hosted by www.jiscmail.ac.uk, terms & conditions are available at https://www.jiscmail.ac.uk/policyandsecurity/
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