On Mon, 1 Feb 2016, Norman Jaffe wrote:
I've had even more fun with UPS - there was a big hole punched in the
side of a tape library that was shipped to me, completely destroying the
library.
The hole matched the fork on a forklift truck.
UPS insisted that the hole existed before they shipped it - until it was
pointed out that the hole was right through their shipping documents.
The very same thing happened to me with a washing machine sized box which
contained a computer rack. The hole was large enough where one of the
packages of mounting hardware/brackets got lost. The seller was
non-responsive and hadn't insured it and it took me ~3 months to get $100
out of UPS.
