Jim Davis wrote:
>
> But again, is that a "Comcast" problem or an industry problem?  AOL and
> MSN have been so successful largely because they provide their own
> clients (which can be configured remotely and cheaply).

The reason you don't see Hotmail as much anymore is that they disabled WebDAV 
email submissions. That means that people have to jump through another hoop, 
and apparently spammers don't do that.

And how many spam do you see from Gmail? Yet they offer mail relay services to 
all their customers that are far more functional than anything Yahoo or Hotmail 
provides. All it takes is using password protected Submission over TLS.


> Is Comcast "worse" than
> Roadrunner or are they the same (or even better) but more obvious because
> they have 5 times the customers?

They are better. They have 2 times as much email with 4 times as many customers.


> Comcast/Cox/RoadRunner/etc are just connection providers, not software
> providers - to make any serious changes to the infrastructure requires
> manual (and costly) end-user changes.

All connection providers are in control of their own infrastructure. Turning 
off port 25 is well within their abilities.


> Also AOL and MSN are, nearly universally, not used by "geeks".  Geeks
> tend to be the ones that adopt broadband earlier and are the ones most
> likely to be running legitimate home mail servers.
> 
> When CodeRed hit Comcast blocked port 80 traffic to address it - they
> were crucified by their vocal, geeky customer base.

What is the problem with blocking port 25 and just putting an option in the 
self-service center to open it up again? 99% of the people will not even notice 
it is blocked, just like they don't know their systems have turned into spam 
zombies.


> I've got high hopes for Sender Policy Framework and similar solutions,

I don't. Invariably they will break something or just don't work. Don't think 
for a minute SPF was designed to fight spam, it was designed to allow domains 
as Yahoo and Hotmail to protect their reputation. Any spammer will just use a 
domain that does not have SPF records or register his own domain and enter a 
wildcards SPF records. (It is estimated that over 90% of the existing SPF 
records is for domains owned by spammers.)


> I know there's a serious problem, but I'm also pretty empathetic to the
> companies caught between customers that more for less and criminals that
> want for nothing.

And third parties that want less.

Jochem

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