LOL! I guess this is what happens when you must follow everything by the book. When there's nothing in 'the book' to cover the situation, things get silly :)
But really, these organisations don't reward initiative. Either of them could potentially lose their job if they don't follow regulations :) On 6/26/05, Erika L Walker-Arnold <[EMAIL PROTECTED]> wrote: > Be sure and cancel your credit cards before you die. This > is so priceless, and so easy to see happening, customer > service being what it is today. A lady here died this past > January, and Citibank billed her for February and March for > their service charges on her credit card, and then added > late fees and interest on the monthly charge. The balance > had been $0.00, now is somewhere around > $60.00. A family member placed a call to Citibank: > Family Member: "Odessa Memorial Cemetery, > Highway 129, Plot Number 69." > > Citibank: "Sir, that's a cemetery!" > > Family Member: "What do you do with dead people on > your planet? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:162257 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
