They do have a team in India as I understand it. A buddy of mine who works in Windows Media Server support (where I worked previously as a contractor) eats lunch with a bunch of guys on that team. He says half of the team is clueless because they were moved from the Access team. That's one of the strange things about product support - you can be moved from one product to another and be expected to pick it up although you have no experience with it at all. I didn't have much experience with the Windows Media when I started working there myself.
- Matt ----- Original Message ----- From: "Nick McClure" <[EMAIL PROTECTED]> To: "CF-Community" <[email protected]> Sent: Thursday, December 15, 2005 10:39 AM Subject: RE: Holy crap I'm bored, excited and guilty. > Hey that would be helpful > > A few weeks ago I called the Premiere support for IIS and the service was > pretty crappy. They guy couldn't understand what I was saying at all. > > Somebody that speaks English as a first language is always helpful. > >> -----Original Message----- >> From: Chesty Puller [mailto:[EMAIL PROTECTED] >> Sent: Thursday, December 15, 2005 10:11 AM >> To: CF-Community >> Subject: Holy crap I'm bored, excited and guilty. >> >> Not much going on at work at the moment. I'm waiting on errors to come >> in >> from a new website that went live last week and there aren't too many. >> The other major project at the moment is not at a point where I can work >> on it (the guys on that are still fleshing it out). So I'm sitting here, >> hoping that something interesting comes across the list. >> >> In other news, although I started this job I'm at about a month ago, MS >> has contacted me about going back to a perm position in premier support >> for IIS. Four weeks of training and on the phone again. I loved being >> on >> the phone, it gives me the chance to talk to people from all over the >> country. >> >> So I'm in the interview process for MS. I feel guilty about this turn of >> events, but MS is the only place that I've ever wanted to work. Luckily >> I'm still in the contract phase of a contract-to-perm position. I think. > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:188189 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
