i just love "hornswaggled"
that was nice!

oh, and yeah, what jerry said.

tw

On 4/24/06, Jerry Johnson <[EMAIL PROTECTED]> wrote:
> Um, your people are idiots?
>
> Seriously though, I'd probably give a couple of solutions.
> Color code the non-available documents differently.
> Change the link from a popup word doc to a named anchor at the bottom
> of your page containig a section describing how to get unlinked forms.
>
>
> On 4/24/06, Dawson, Michael <[EMAIL PROTECTED]> wrote:
> > On our intranet site, I am creating a couple pages for departments to
> > place commonly-used forms (in .DOC and .PDF format) for users to
> > download.
> >
> > Some of the forms we use are multi-part forms that cannot be downloaded,
> > obviously.  However, the departments still want these forms listed on
> > the page with the other downloadable forms.
> >
> > But, wait.  They *do* want these forms to be clickable.  Whenever a user
> > clicks the link for one of the multi-part forms, the dept wants me to
> > display a basic Word doc that says "Sorry, this form is not available
> > for download.  Please order the form at...."
> >
> > To me, that is totally ridiculous.  So, my alternative was to put a
> > small comment, below each non-downloadable form, that says, "The form,
> > listed above, is not available online. Please order the form at..."
> >
> > My justification is that the user can immediately see the comment and
> > have no need to click further.
> >
> > If I turn this into a clickable link, that opens a Word doc, I'm sure
> > the users will be pissed that they had to go to the trouble of clicking
> > the link, saving the file (or just opening it) and then opening Word
> > only to find they have been hornswaggled.  My opinion is why put the
> > user through the extra steps?
> >
> > Then, the dept has another alternative.  They want me to use a "title"
> > attribute so that when the user hovers over a link, the tooltip will say
> > "This form is not available online...."
> >
> > I don't care for that solution because nothing will inform the user to
> > hover long enough for the tooltip to appear.
> >
> > What are your thoughts on this?
> >
> > M!chael A Dawson
> > Manager of Web Applications
> > Office of Technology Services
> > University of Evansville
> > 1800 Lincoln Avenue
> > Evansville, IN 47722
> > 812-488-2581
> > MSN Messenger ID: [EMAIL PROTECTED]
> >
> > "There are 10 types of people in the world: Those who understand binary
> > numbers and those who don't."
> >
> >
> >
> >
>
> 

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