So, after 2 years and replacing 7 monitors, one video card, re-formatting the hard drive, one motherboard, three memory chips, two CD-RW drives, and one DVD Drive... the same monitor problem that I have been having cropped up again. ( It turns a purplish tint.. usually this means that one of the guns inside the monitor is not firing right. I have also had it turn a yellowish tint. This problem is intermittent )
I spoke to person one on Monday. The guy was on the ball and knew what he was talking about. "This just doesn't happen to 7 monitors" and he started drilling me about my environment "Do you have a radio near your PC / What about your speakers / A microwave / etc.. " and my hardware/software "Do you have a scanner or digital camera / Let's see if we can get the problem to happen in safe mode." We came to the conclusion that if I could not get the problem to happen in safe mode, then it must be a software issue somewhere. The only potential environmental flaw is that I'm in a Condo, and the monitor is located against the wall of a neighboring unit. Do they have a microwave or stereo against the same wall? Possibly; it is not uncommon for my room to be thuddin' to the bass from there stereo. After an hour of playing solitaire in safe mode without being able to reproduce the purplish tint, I re-start normally. Things are fine for a few hours and the problem starts happening again. I reboot in safe mode and the problem starts occurring there. Since I have successfully seen the problem in safe mode, I call back (Monday call number two) and speak to a different rep. Not as bright as the first guy, but not so bad. We discuss moving the computer and plugging it into a different circuit to see if that has an affect. I move the computer today (Thursday) and it has no affect (As I expected). So, I call back and speak to a guy. I was cursing a lot when I got off the phone--unusually for me. He tells me that it is a video card issue and he is going to send me a new video card. "What makes you think it is the video card" and he says "Because I have been doing this for three and a half years." After some conversation where I say things like "The last time the video card was replaced it had no affect on the problem" and "If this is a software issue, why would replacing the monitor fix it for 3-6 months. Wouldn't the problem always be there?" he finally tells me that the problem might be my cable modem. "Why would the cable modem affect the video" asks Jeffry "Because your internet connection is always on and it is always writing to the hard drive and it corrupts all your files." says Gateway Tech Huh? I never heard that before, and I think it's the most ludricious thing I ever heard of. How is being connected to the internet any different than being connected to a LAN? ( You just use a different protocol ) There should only be writing to the hard drive if someone is accessing it or you are accessing stuff out there that is being brought local. : grumbles, grumbles: So, now I've plugged in my 'backup monitor' and am working fine w/o any video problems. This has happened so much that I bought a backup monitor just in case. -- Jeffry Houser | mailto:[EMAIL PROTECTED] AIM: Reboog711 | ICQ: 5246969 | Fax / Phone: 860-223-7946 -- Need a Web Developer? Contact me! My Book: Instant ColdFusion 5 | http://www.instantcoldfusion.com My New Book: ColdFusion: A Beginner's Guide February 2002 -- Far Cry Fly, Alternative Folk Rock http://www.farcryfly.com | http://www.mp3.com/FarCryFly ______________________________________________________________________ This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
