Mary Jo -

For what it's worth I've transfered several domains to GoDaddy and
they were very proactive in working with the companies I was leaving
to get my domains moved properly so I didn't have to do all the
legwork.

-Cameron

On 12/14/06, Mary Jo Sminkey <[EMAIL PROTECTED]> wrote:
> > That is pretty shocking, seeing as the Dedicated boxes are dedicated
> > to your own sites and as such there is little on the HMS network that
> > can cause problems with them.  Shared sites, on the other hand -
> > especially those running CF, can be very tricky to diagnose because 9
> > times out of 10 it's a client coding issue and there are a fair number
> > of clients to choose from here.
>
> After the problems I've run into and the thread coming up here, I dropped an 
> email to an earlier client of mine that had a dedicated box at HMS and asked 
> how things were going. She also said things had gone downhill as well and 
> that their site had been down for 18 hours recently and she had a lot of 
> trouble getting assistance to get it back up. So it's not just shared 
> customers. Most of my issues were fairly minor and have been resolved for the 
> most part. Just frustrating due to all the other issues I am having with my 
> old host, and trying to get my domains transferred. I made the mistake of 
> letting Crystaltech register them for me and they used a company in Australia 
> and I cannot seem to get them to transfer the domains to a new registrar or 
> even just change the name servers. Their email support is nearly non-existant 
> and I even tried an overseas call only to be put on hold for 10 minutes and 
> still not getting through. CT was of no help, the best they could offer was 
> to transfer the domains to my control...something I can do myself by jumping 
> through a couple of hoops, and leaves me stuck dealing with this Australian 
> company on my own. So it's been a pretty frustrating week all around.
>
> --- Mary Jo
>
> 

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