my point is that we don't know which one this is. I've identified a quality issue over here right now in the last hour. If I can handle it informally I will. I'm not coveriing it up -- it can't be covered up -- but if the person does their own accountability that's fine by me. If not, well, ya, we're going to have to talk to the person's boss and all.
On 7/2/07, Gruss Gott <[EMAIL PROTECTED]> wrote: > > Dana wrote: > > I'm thinking if he did something wrong cause he spaced out, was tired > > or momentarily distracted, then it's not an issue > > I would disagree - not that the guy did anything wrong, but that the > mistake shouldn't be brought forward. A good process (and therefore a > profitable one) delivers high quality for low cost. > > Hiding mistakes lowers quality and raises cost - the exact opposite of > what every employee should want because when that happens they lose > their jobs. E.g., The 4000 Northwest Airlines mechanics. > > If the company has created a punitive environment where they > discourage process improvements then they're in trouble. If, on the > other hand, it's employees that are inhibiting the growth of the > company by hiding mistakes, they their shooting themselves in the > foot. > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Upgrade to Adobe ColdFusion MX7 Experience Flex 2 & MX7 integration & create powerful cross-platform RIAs http://www.adobe.com/products/coldfusion/flex2/?sdid=RVJQ Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:237681 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
