Sounds more like the left hand (billing department) didn't know what the right hand (marketing department) was doing.
Hatton "Sandy Clark" <[EMAIL PROTECTED]> wrote on 3/4/2002 4:56:05 PM: > >A few weeks ago, I had to change my cell phone number (for those of you >following my previous thread, yes it was because I was being harassed >by my ex-husband). > >So, the nice lady at Sprint walks me through changing my phone number >and voila! Everything is peachy. > >That is until I get the bill. > >Activation Fees $34.99 For new Phone number >Cancellation Charges. $300 >Taxes on Cancellation Carges $15.19. > >For what?? Did they tell me about any of these charges? No.... Did I >change anything on my wireless plan besides the phone number?? Noo... > >So, I called Customer Service and they very nicely take all of it off. >Which leads me to wonder.... > >Do the wireless phone companies just throw all these charges on the >bill when something changes even though they aren't applicable, hoping >that a certain percentage of people won't look at the bill closely and >will just pay it? Obviously I didn't cancel or activate anything, I >just changed the phone number (btw, I looked at the web site, very >carefully and there was information on changing your phone number and >nowhere was there any indications that changing your phone number >changed your plan. ) > > > > >++++++++++++++++++++++++++++++++++++++++++++ >Sandra Clark >Macromedia Certified Advanced Coldfusion 5.0 Developer >Shayna Productions >http://www.shayna.com >[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > > > >:: >:: >:: >:: >:: <---- Eat these line monster! > > ______________________________________________________________________ Macromedia ColdFusion 5 Training from the Source Step by Step ColdFusion http://www.amazon.com/exec/obidos/ASIN/0201758474/houseoffusion Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
