I still haven't gotten mine back from BB yet, was told it would be no later than 11/26, so i called again yesterday and they traced it back and it hadn't even been looked at yet so I got a manager on the phone and went into "disruptor" mode and the manager told me they are having it sent back unfixed and when it gets there I can come in and they will replace it with a brand new one. Why I have to wait for them to get mine back from themselves is a bit weird but....
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