I get in the mail a letter saying that my rate will go from 8.99 to 16.99 on December 1.
When I asked why a good customer has to pay 16.99% when a new customer can sign up for the same card for 7.99% on their website, I got silence. When they said "because of the global economic environment," I asked then how come BofA has lowered my rate over the last six months and increased my credit limit by almost 10% over the same time frame. He said, "Well, that is Bank of America, not Citibank" I ask, "Well, aren't they part of the ' global economic environment'." Again... silence. So I opt-out. Then, he asked is there anything Citibank could do to make you rethink your decision? I laughed. Called BofA this morning, my other credit card, and I can transfer the balance ($3200), to the BofA card for 6.99% for the life of the balance. Customer disloyalty at its best. -----Original Message----- From: Scott Stewart [mailto:[EMAIL PROTECTED] Sent: Monday, November 24, 2008 8:54 AM To: cf-community Subject: Re: Screw Citibank Did they randomly jack up yer rates too? Jacob wrote: > I had enough with these morons. I was hoping they would fail. > > 15 year customer and I get slapped in the face with their latest tactic. > > I am done with them... not married to a credit card company. > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;207172674;29440083;f Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:281244 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
