On Sat, Aug 1, 2009 at 11:32 AM, Zaphod wrote:

>
> This morning I got 4 emails from buy.com giving me tracking numbers of
> 4 different shipments of the same item :)
>
> I got 2 emails later on telling me that the orders couldn't be
> cancelled because they were already in the shipping phase.
>
> Hopefully I'll be able to intercept the UPS guy so I can refuse
> delivery on 3 of the 4.
>
> All this to save $15 bucks over buying it at Fry's.
>


There is something to be said for buying small items locally. Still,
buy.comfailed you. Even if the front-end experience fails and you end
up with four
orders, they should have monitoring routines in place that detect duplicate
entries like this. Poor architecture for a company that depends entirely on
online commerce for its business.


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