On Fri, Aug 27, 2010 at 2:48 PM, Sisk, Kris <[email protected]> wrote:
> The same kind any other front line support tech harbors. Speaking from
> personal experience, it's hard to work in technology for any significant
> amount of time without doing that sort of job at least for a while. When
> I was a front line support tech I kept a big inflatable hammer in my
> office for just such occasions. Great stress relief.

I was fortunate enough to be around during a "I'm trying to hook this
new modem up to my television" phone call.  Ahhh... those days - 33.6
was the state of the art and ISDN was only for the rich.

-Cameron

...

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