Dooohh!!! -----Original Message----- From: Deanna Schneider [mailto:[EMAIL PROTECTED] Sent: Monday, June 30, 2003 3:42 PM To: CF-Community Subject: gripe
So, we hire this outside company to do the ecommerce for our publications catalog, since it'll produce a cost savings to have the same company handle production and distribution and inventory control, etc. etc. We discuss having them do the whole website or having us continue to do it and just passing a filled shopping cart to them for processing. But, since I was gonna go on maternity leave, we decide they'll do the whole thing. Well, I'm back from maternity leave, and the site finally goes live today. I got to take down the pre-existing version of the site (which just had viewable/printable pdfs, but no purchase options), and discover that their site just links to our site for the pdfs! UGHHHHHHH! We've had about 20 conversations with them about how this is going to get handled. What doesn't make sense about the statement: "Your company will host the site, handle all the pdfs, and provide a form for metadata maintenance for our publications division?" To top it all off, the site is in ASP, and it's so incredibly slow you wouldn't believe it. So, when I figured out that the site was linking to our pdfs (after I'd already taken them down), I reposted all the pdfs and called the project manager, who called the outside company, who set up an ftp server so I could send them all the pdfs (even though I'd already given them all of them on disk once before and they supposedly had all the new ones since then). And, get this....their ftp server is as slow as their web server. So, here I am, babysitting an ftp upload that looks like it's going to take at least an hour. *sigh* What a way to start the week. --------------------------------------------------------- Deanna Schneider UWEX-Cooperative Extension Interactive Media Developer ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=5 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=5 Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
