I worked and worked on it. He called HP tech support and they told him the same thing.
Hmmm... sounds like a bad company problem to me.
- Matt Small
----- Original Message -----
From: Candace Cottrell
To: CF-Community
Sent: Monday, January 05, 2004 12:00 PM
Subject: Roadrunner, HP printers and Win 2K HELL
Bought an HP printer Saturday because I was pissed that the Lexmark
cartriges were $40.
Tried to install drivers for HP. Didn't work. Repeated for 3 hours.
Called HP tech support.
Anybody ever tried to talk to HP? *sigh*
They told me my USB ports were bad and that's why I couldn't install my
new HP 3620. SOOOO, I uninstalled all the USB devices on my machine,
reinstalled them. They all worked fine.
Tried to install the HP drivers again and .... no luck.
So I thought "My Win 2K probably needs updated."
And I went off to MS.com and downloaded the latest critical update.
Installed it (SP4).
Packed up HP POS and reconnected the Lexmark. Drivers re-installed like
a charm.
Then Roadrunner stops working.
I did ipconfig. I have an IP. Tried to release/renew. Locked up the
Cmd.
Tried to ping anything. Locked up the cmd.
Uninstalled and reinstalled TCP/IP. No change.
When I uninstalled all the USB stuff, I did install the drivers for the
cable modem (which I dont think were there before).
So, I am pseudo connected according tot he tray icon and ipconfig.
But IE, MSNMsgr, AOL IM, Nutscrape seem to disagree.
Get "finding site www.google.com" for a looong time.
Any ideas?
Candace K. Cottrell, Web Developer
The Children's Medical Center
One Children's Plaza
Dayton, OH 45404
937-641-4293
http://www.childrensdayton.org
[EMAIL PROTECTED]
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