located in New Hampshire, who (I guess) was a reseller for a registrar in
Australia!, One of the most expensive at that. Hosts and contractors who do
this to a client are not serving them well, IMHO.
When I do domain registrations for a client, I always put their names in as
administrative and billing contact, and myself as technical contact. That way
if someone needs to go through the pain of a domain transfer, I will do the hard
stuff for them, but if they decide to move away from me, they can accomplish
that without me even being involved.
I have been involved in a number of domain transfers lately, including for some
of the CF user groups that I host, and it seems all of them are making the
domain owners jump through hoops to get the transfers accomplished, and one even
after two weeks of email and telephone calls, finally released the domain name
so we could transfer it, had the audacity to bill the domain owner for $39.95
for their "assistance."
What I look for in a registrar.
1. Convenience.
2. Provides widely disbursed reliable name servers at no extra charge.
3. Will host web site submission to search engines at no extra charge.
4. Price.
I admit I have gotten really impatient with registrars that will procrastinate,
and claim to be contacting the administrative or Technical contact, when they
are lying straight out. but end up delaying for around two weeks to release a
domain name.
I could easily name 5 or six very large registrars who have done exactly that
just in the past couple of weeks.
Yes, I do have my own name servers, but they are in the same net block as my web
hosting servers, and while I have not had problems with them, I consider widely
disbursed name servers as being more reliable as far as keeping the root servers
updated. This is why I recommend the client sign up with a service that will
provide DNS at no extra charge to the customer.
The one I use mostly, charges $6.00 for a transfer, and adds one full year to
the expiration, which makes it a pretty good deal for the client. I am not a
reseller for them and make nothing on the transaction.
Providing services such as this to a client is what sets one host apart from
others, but, unfortunately is not measurable in terms if "good service"
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----- Original Message -----
From: Erika L Walker-Arnold
To: CF-Community
Sent: Thursday, March 25, 2004 6:46 PM
Subject: RE: Getting Registrar Name
Not everyone is educated about domain registrations Doug. There's a lot
of "dummies" out there and you should know that. ;)
Before we take on a client we always ask whether or not they have a name
registered yet and try to steer them in the right direction, butwe still
get a lot of people that have done it themselves, way before we ever get
to speak to them.
I'm sure it's this way all over the place.
Cheers,
Erika
--------------------------------------------------
From: Doug White
Why in the world people allow domain registrations from these
off-the-wall
registrar resellers.
It seems that they are just asking for problems.
This said, there are a number of registrars who are trying to make it
really
hard to get transferred.
Especially with people like Registerfly.com (part of enom.com) are doing
transfers for $6.99 and extending the domain for a year at the same
time, and
then providing free name servers as well.
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