If you're getting paid you might consider something like
http://www.webex.com/ - it's browser-based and let's you do pretty much
anything PCAnywhere would.

It is pretty pricey however - with integrated teleconferencing it's
something like $25-$30 an hour.

But NetMeeting is pretty damn effective.  Once you get everybody to XP
remote assistance also makes this insanely simple.

Jim Davis
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