For more than 20 years, Follett Software Company has been the leading provider of innovative K-12 educational resource management solutions. Our centralized, browser-based technology helps schools and districts achieve their goals, reduce costs and redirect savings toward instruction. Learn how we can help improve operational efficiencies, enhance the educational process and impact student achievement through leading-edge solutions. e-Business Strategies: * Collaborate with other I.S. Personnel to maintain common e-Business (ERP, CRM, SFA, SCM) strategies * Determine the best and most efficient generation of code and use of web server applications by discussing overall company web strategies * Ensure that Internet systems, applications and services are capable of meeting company objectives * Troubleshoot web site errors, server problems and other technology issues Web Services Administration: * Administer web services (Coldfusion, IIS, HTML and JavaScript) * Add and maintain user rights, server redirects and domain names as necessary * Monitor site traffic as necessary * Apply relevant changes to the E-Commerce and Customer Care Content Management Systems Required Experience: Requires five to seven years of web and internet related development experience; Prior experience with E-Commerce projects in a hands on role is required; Minimum of 3 years experience developing dynamic web sites including building sites from the ground up and building Internet applications using Coldfusion, HTML and JavaScript. Must have experience implementing cascading style sheets( CSS) based page layouts. Responsibilities: Lead e-commerce and Follett Group level website design and development work. Build and maintain e-commerce and customer care web sites within Follett's overall strategic goals. Support departments and content managers in their e-commerce efforts. Support strategic initiatives to extend sales and support to the external web site. Key Accountability: Web Site Development: * Develop and maintain high-level web e-commerce and customer care structure based on company objectives * Develop and maintain logical and expandable e-commerce web sites including reorganization of underutilized areas * Proactively seek opportunities to strengthen online client self-help tools * Support strategic initiatives to extend sales and support to the external web site * Write code that is clean, functional, efficient and compatible with major web browsers * Conduct functionality and usability tests and provide feedback tools for visitors to provide suggestions * Develop and maintain secure access to client-only subscription-based and commerce areas of company web sites * Work with departments throughout the company to create consistent and concise copy * Maintain and monitor company web sites for code and content errors and act on content changes in a timely manner * Develop, update and maintain content management tools to be used by non-technical content managers * Identify opportunities to grow and enhance company web sites to keep them current and entice repeat visitors * Monitor industry for new and/or changing technologies and tools by reading publications, exploring the web and participating in discussion groups * Monitor visitor feedback to improve effectiveness of company web sites * Distribute questions to appropriate department contacts and/or respond directly to visitor questions as necessary Customer Service and Support: * Work with and provide guidance to Marketing and other departments to develop and maintain the company e-commerce and customer care web sites * Work with department representatives to assure their specific content is aligned with company e-commerce goals * Enhance the product search functionality so customers can quickly fulfill web store orders * Support the web store shopping cart * Provide support for e-commerce and customer user registration * Troubleshoot and correct content management tool malfunctions Departmental Effectiveness: * Keep management informed through reports and communications * Mentor non-senior technicians and engineers and foster a team environment * Maintain a staff-training program that will provide for continual advancement * Participate in special projects as assigned Thorough knowledge of web site development practices and procedures including proficient experience with Coldfusion, HTML, JavaScript. Functional knowledge of Oracle back office modules like Order Management and Customer Support is a plus. Prior experience with E-Commerce projects in a hands on role is required. Knowledge of Java, JSP, PL/SQL a plus. Location: McHenry, IL 60050 Tony Sites Consultant Follett Software Company 815-578-7296 www.fsc.follett.com <http://www.fsc.follett.com/> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Jobs/message.cfm/messageid:4610 Subscription: http://www.houseoffusion.com/groups/CF-Jobs/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.13
