VIPdesk is the innovative provider of high-touch virtual contact center and 
loyalty solutions for companies committed to the retention and growth of their 
high-value customers. VIPdesk specializes in delivering VIP Concierge Programs, 
VIPdesk Connect – virtual contact center solutions, and Reward Redemption 
Services for national brand leaders in the travel, auto, financial services, 
and retail industries.
VIPdesk is seeking a Web Developer with experience developing and deploying 
web-based applications, websites, and software. The person in this position 
will be involved heavily in the maintenance, enhancement, and programming of 
VIPdesk's VIP Concierge Service websites, wireless websites, and proprietary 
applications. Additionally, the Web Developer will be involved in the design 
and development of custom reports as needed by VIPdesk’s clients and the team.
Essential Duties and Responsibilities include the following. Other duties may 
be assigned. 
•     Assist with the development and maintenance of web-based applications, 
websites, and software; 
•     Assist with the development and maintenance of third-party applications 
and systems (Interactive Intelligence’s Customer Interaction Center (CIC) and 
Astute’s ePowerCenter); 
•     Code, test, document, and debug all assigned software projects; 
•     Participate in peer code reviews; 
•     Adhere to coding best practices and established corporate standards; 
•     Perform independent and guided research and development in an area of 
specialization; 
•     Provide weekly status reports to the VP of Technology; 
•     Actively contribute to ongoing process improvement; 
•     Contribute to large-scale projects as needed;
Qualifications: 
•     B.S. Computer Science (preferred) or equivalent experience; 
•     At least two years of web development experience; 
•     Solid understanding of HTML, JavaScript, CSS, and Classic ASP (Active 
Server Pages); 
•     Experience with SQL Server a plus; 
•     Experience with ASP.NET, VB.NET, or Visual Basic development a plus; 
•     Self-motivated, high energy team player; multi-tasking skills a must; 
•     Practical experience with Interactive Intelligence’s CIC or 
Astute’s ePowerCenter, a plus; 
•     Excellent verbal and written communication skills; 
•     Strong technical, analytical, and organizational skills; 
•     Strong sense of urgency and strong sense of ownership; 
•     Self-motivated (proactive) and able to work independently; 
•     Able to successfully pass a credit, criminal and employment reference 
security check;

Interested applicants should electronically submit a cover letter and resume, 
along with salary requirements, via our website www.vipdesk.com

VIPdesk is proud to be an equal opportunity employer, M/F/D/V.
Job Location: Alexandria, VA, US.
Position Type: Full-Time/Regular
Pay: DOE


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