Fuel Interactive is looking for a self-motivated and enthusiastic technical support specialist to join our team. The successful candidate will be responsible for supporting our SaaS based online reservation applications which serve the hospitality industry. The position is full time (40 hrs a week) and is located in Myrtle Beach, SC. Would you like the opportunity to⦠- Work with an exceptional team of techies in a progressive yet relaxed environment - Learn and grow with a company of endless potential - Be a part of something special If so, you could be an ideal fit for this position. Come join us! Desired proficiencies: * Exceptional troubleshooting and problem solving skills * Excellent oral and written communication skills * Strong work ethic, positive attitude, and a desire to work in a challenging position * Basic knowledge of Coldfusion or similar web development languages * Prior software technical support experience preferred, but we are willing to train the right person * Self-directed âmanager of one" * Juggle multiple tasks simultaneously Responsibilities: * General phone and email support of Coldfusion SaaS applications * New installation management * Product training * Create and maintain support systems including training videos, documentation, FAQ * Bug tracking including minor fixes and code changes About our company: Fuel Interactive is a full-service Interactive Marketing Agency. We specialize in the hospitality and tourism industry. Fuel Interactive has combined marketing expertise from one of the top traditional agencies in the South East with the technical know-how of an industry-leading website/software development company to form a dynamic, progressive group that continues to push the boundaries of online marketing. We have offices in Myrtle Beach, SC and Charleston, SC Along with your resume, please send a cover letter describing yourself and the reason you are seeking this opportunity. We want to get to know you.
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