I have a permanent placement in Culver City at fortune 1000 company. Available immediately. Need someone who is available to work for any employer in the United States. Details below: GENERAL PURPOSE OF THE JOB:
This is an experienced Developer with 3+ years of experience developing and/or supporting large scale web applications. The Application Support Engineer will be a member of the team that provides day-to-day support on Equator production environment. As an Application Support Engineer you will have the opportunity to learn new functionality/product code on a daily basis which will further present an opportunity to influence product changes and custom solutions throughout our software application. You will be working with a team of energized and driven support engineers who has deep knowledge of our products and clients. Additionally, this role is responsible for problem management, capacity planning and maintaining all production environments including application builds and patches. ESSENTIAL DUTIES AND RESPONSIBILITIES: Interact with various internal teams to determine the nature of problems, isolate and drive issues to resolution. Acts as an escalation point for customer support to diagnose and resolve complex application/systems issues. Exercise judgment within defined standard policies and procedures to analyze application/systems issues to determine the cause of the problem and then collaborate with others to resolve the issue in a timely matter. Validate resolution of issues by any means necessary (i.e. replication of problem reported and solution), and analyze solution for accuracy and completeness. Recommend changes in support practices, maintenance and standards, and cross-training required to better share support responsibilities across the team and with the solution owners. Maintain the knowledge base for support requests and service catalog for various services provided by technology to end customers. Lead the effort to identify common support/service requests and identify opportunities for improvements. QUALIFICATIONS: 3+ Years in Development / Production support / Configuration management BS or equivalent experience in Computer Science or other technical field. Extensive experience in production support, software engineering and/or configuration management. Experience must include work with SQL Server as a developer; and work with Web technologies, including Java and / ColdFusion, XML, JavaScript, HTML, IIS, and Adobe Products. Excellent analytical, problem solving and debugging skills Effective and excellent verbal, written, and interpersonal communication skills. Ability to work well with various teams, internal and external customers. Ability to relay complex technical information/solutions to appeal to a variety of audiences Ability to work in a fast paced company Ability to adapt easily to new system/policy/procedural changes Ability to work independently in a team environment with minimal supervision, take initiative, set priorities, follow through and see tasks through to completion. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-jobs/message.cfm/messageid:9781 Subscription: http://www.houseoffusion.com/groups/cf-jobs/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-jobs/unsubscribe.cfm
