John,

It can be hard a times to work out what could be causing the problem, and
it sounds like it might be the mail server by what you are saying below. So
there is a few things you can do, depending on what version of ColdFusion
you are on.

But you could write your own logger, or use cflog, to maybe create your own
log file in a folder you have access to. The idea is to confirm if the code
is running, so by logging entry and exit you could pretty much say the
schedule is running ok, as the hosting provider is saying.

Another tip is you could create a page that emails, dummy info to the same
email and from the same email to see if that page is sending an email. As a
starting point, at least with the email being sent manually you can say to
the hosting provider here is the time and date I tried to send it. They can
check the mail logs to see if the server has rejected it or not, or some
other problem exists.

-- 
Regards,
Andrew Scott
WebSite: http://www.andyscott.id.au/
Google+: 
http://plus.google.com/113032480415921517411<http://plus.google.com/108193156965451149543>


On Mon, Oct 22, 2012 at 12:13 AM, John Barrett <[email protected]> wrote:

>
> Hi Andrew,
> thanks so much for your reply!
> The hosting company asked me to create the output file to see if it was
> the schedule task or the mail server that was the problem. I have done
> lots of schedule tasks on my Mac & ColdFusion, but this is in Linux,
> what a nightmare. I can confirm that the date.cfm is not throwing any
> errors.
>
> thanks!
>
>
>
> 

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