At 12:36 PM 5/23/00 +0000, you wrote:
>And there's a further small issue: when pasted from Word, special 
>characters such as the
>hyphen and apostrophe are translated into strange characters when sent by 
>CFMAIL. For
>example, apostrophes look okay in the input field but they show up in the 
>email message
>like the apostrophe in this question: Isn�t there a fix for this?

This is because those special characters are proprietary to Microsoft 
products. A simple fix for this is to save the file as plain text before 
copying-- Word will do the necessary conversions. A more complicated fix 
would be to search the email message for Word special characters and 
replace them with the appropriate text character. That seems like a larger 
expense than it would be worth for an email app. One thing that you should 
keep in mind when thinking about this problem is that many email clients 
won't be able to understand those Word characters either. CFMail is 
probably doing you a favor.

We had a similar problem with proprietary Word characters, so we told all 
the users to save the files as plain text before copying to paste into the 
form. We told them that saving as plain text eliminated strange characters 
that show up because of proprietary Word characters and that if they did 
not follow that rule, they were at fault for the character weirdness. Of 
course, that's probably easier to say when it's a database app and they can 
edit the results.

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