Yes.  But that's really not the point.

I know you're just a "messenger" Jesse.. So I'm not trying to slay you.
But understand that many of us who support CF had to go to our superiors
and convince them to spend quite a bit of cash to support CF in the firt
place.  Then, after convincing them that it's a good thing, they're now
seeing their investment turn into more expense for man-hours, customers
jumping ship because of the lack of stability, customers simply blowing
off CF because it's become (and I'm quoting at least three clients here)
"...too bloated to hassle with any more.", etc, etc.

Now I'm being asked to go back these same people, who are now SERIOUSLY
questioning why they allowed us to talk them into spending money on this
beast, and ask them to allow me to use the company credit card to (even
potentially) pay for a problem that would simply go away with a quick
flick of a mouse button over an "uninstall" file?

I'm being told that they are thinking about simply sending back the
software and asking for a refund.  Now, color me silly but that doesn't
sound like people who will support my asking for a credit card to secure
ANYTHING but maybe the freight to ship the discs, manual and box back to
Macromedia.

Again.. Don't get me wrong.  I'm a HUGE fan of the CF technology..
TRULY!  We've been CF supporters since 1.0.  That's why this all seems
so sad and frustrating.  We've watched CF go from "no brainer --
fantastic technology!" to "OH MY GOD.. IT'S DOWN **AGAIN**??  WHY????!!!
And they want MORE MONEY TO FIX IT???!!!"

So you can see, it's a bit of a bad position I'm in.



| -----Original Message-----
| From: Jesse Noller [mailto:[EMAIL PROTECTED]] 
| Sent: Tuesday, October 08, 2002 6:38 AM
| To: CF-Talk
| Subject: RE: LONG time CF Supporter - About ready to dump CF!
| 
| 
| They asked for a credit card number to secure an amount 
| unless it is a bug in CFMX, correct?
| 
| Jesse Noller
| [EMAIL PROTECTED]
| Macromedia Server Development
| 
| > -----Original Message-----
| > From: Lee Fuller [mailto:[EMAIL PROTECTED]]
| > Sent: Tuesday, October 08, 2002 9:36 AM
| > To: CF-Talk
| > Subject: RE: LONG time CF Supporter - About ready to dump CF!
| > 
| > Yup... And (per my post) they've asked for support $ to 
| figure it out.
| > 
| > | I'm assuming you've made your problems known to Macromedia?
| > 
| > 
| 
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