Jesse,

Yeah.. We understand that.  We completely understand what you're saying.
But you missed my last post (or maybe I just haven't read your response
yet <grin>) that YOU may not want us to pay.  But there are others that
WOULD.  And that's what keeps us from calling up good-ol' MM.


| -----Original Message-----
| From: Jesse Noller [mailto:[EMAIL PROTECTED]] 
| Sent: Tuesday, October 08, 2002 8:36 AM
| To: CF-Talk
| Subject: RE: LONG time CF Supporter - About ready to dump CF!
| 
| 
|       I think that something is being missed. If the bug is 
| with CFMX, you do not pay. That simple, we have our reasons 
| for asking for a credit card number, but it doesn't change 
| the fact that if it a cfmx bug, you do not pay. 
| 
| Do not pay. 
| 
|       I understand your gripe, trust me, as someone who has 
| to deal with the varying operating systems and software 
| packages I have to, I completely understand. 
| 
|       However, reading and addressing issues on mailing lists 
| is not my day-job. I do development and other assorted 
| things. While having the time to reply to mailing list issues 
| is nice, that's not how 99% of issues get reported and resolved.
| 
| 
| 
| Jesse Noller
| [EMAIL PROTECTED]
| Macromedia Server Development
| 
| > -----Original Message-----
| > From: Dave Wilson [mailto:[EMAIL PROTECTED]]
| > Sent: Tuesday, October 08, 2002 11:21 AM
| > To: CF-Talk
| > Subject: RE: LONG time CF Supporter - About ready to dump CF!
| > 
| > See Jesse,
| > 
| > Many of us such as Lee and myself have been working with CF 
| for a long 
| > long time and we love the product, etc etc.
| > 
| > When we run into problems, we take every step we can think 
| of to try 
| > and resolve the issue, not just for our own benefit, but for the 
| > benefit of the product itself. When persons like ourselves 
| (there are 
| > thousands of us) contact Macromedia to resolve an issue 
| it's usually 
| > in good spirit and we usually want to work *with* Macromedia in 
| > resolving the issues- y'know, kinda like being a beta tester. We're 
| > doing it for the product and the community as well as for our own 
| > benefit. Now being asked for a cc in this kind of situation is just 
| > too hard to stomach. It feels like walking along the 
| street, spotting 
| > a dangerous obstruction, attempting to move it to a safe place when 
| > suddenly being accosted by a police officer asking us to pay
| > money to move such a dangerous object out of the way, or in this
| > particular
| > argument, provide security in case *we* do something wrong, 
| when what we
| > are
| > doing is helping.
| > 
| > Just my $0.2
| > Dave
| > 
| > 
| 
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