Well...
1 - The guru was a friend, who charged very little.
2 - Sure, I would charge them, if all things were equal. But
they're not. It's a convoluted mix of communication, some
sales-pitch-gone-too-far issues, change of company, change of code-base,
etc. Reality is, yes, people need to make money, and I HARDLY begrudge
them that. But when one has already spent a pretty penney on something,
one expects it to stay afloat -- especially if it's a boat! Purposely
punching a hole in the hull = pay up buddy! But having the sales guy
tell you "Go dude.. Go!", and you head out to sea, realizing only when
you're a mile or so out that you've got a sinking ship.. ACK! Then to
have the salesman say "Well, hand me your CC and if I agree that it's
the boat's fault, we'll not charge you!".. Huh??
At any rate.. Enuf said about the cc issue.
| Why pay a guru to solve it before you call MM? Why not go
| directly to
| source if you are paying anyway? This makes no sense to me.
| I'm all for
| free support (and I think MM should offer at least one free
| support call
| for each purchased copy when rolling out a new product like
| this) but let's
| face it, MM has to make money too. If you had to offer
| support to debug
| your customers code, you'd expect to be paid when it was
| their fault and
| not your servers, right?
Yup.. I think I agree. Not sure if that will fly. But I think it may
be the only option at this point.
| I still think you should just go back to CF5 and be happy. If the
| developers on your server don't understand that .0 releases
| are buggy, then
| they shouldn't be developers.
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