Hi James: I remember having a similar issue when upgrading from 4.5 to MX. I recall having to enter the serial number a few times before it finally caught it. Try entering it all upper-case (both the old and new) and try simply retyping it.
Sorry I don't know the specific thing I did, but I remember it was kind of funky. -D ################### David Notik Digital202, LLC Imagination gone digital. Web: www.digital202.com E-mail: [EMAIL PROTECTED] Office: (206) 575-1717 Mobile: (206) 351-3948 ################### -----Original Message----- From: James Mathieson [mailto:[EMAIL PROTECTED]] Sent: Monday, November 25, 2002 12:35 PM To: CF-Talk Subject: Studio MX install issues - help on upgrade Heya, folks, OK, so wanting to support my favorite software company, I purchased Studio MX (I'll admit, I use CF Studio for everything, but I figured I might as well get the whole bundle and finally sit down and learn how to create Flash goodness). According to the upgrade chart, since I have CF Studio 4.5, I was eligable for the upgrade. The sticker on the box even lists CF Studio 4.5 or higher as required. So I stick Studio MX in to install, pop in the nice shiny new serial number, agree to the EULA, get to the page that tells me to enter either the (2) serial numbers from qualifying products -or- the serial number from the studio product, enter my serial number from my CF Studio (4.5), _get_ a green check next to that line (which I assume means it accepts the serial number...), and ...... .and, nothing. the [NEXT] button is not live and ready to go. It sits there, I assume waiting for me to enter another product's serial number. I've tried putting the CF Studio number on the second line as well, but no go. And there's nothing (that I can find) on MM's website, forums, reasonable google-search, or CD that gives any indication what to do if upgrading from 1 product. Is there some unholy trick involved? Do I need to know the Secret Handshake? Is there some other number I'm supposed to use with it? Or am I just completely mislead that I can indeed upgrade from my clunky old CF Studio 4.5, despite what the marketing says? Cheers, James (Really, MM guys, I *do* want to try DWMX! Honestly! Despite what some reviews here have said....) James Mathieson Information Systems Manager The Wildlife Society 5410 Grosvenor Lane Bethesda, MD 20814-2197 PH: 301-897-9770 Fax: 301-530-2471 [EMAIL PROTECTED] http://www.wildlife.org/ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Structure your ColdFusion code with Fusebox. Get the official book at http://www.fusionauthority.com/bkinfo.cfm
