Well this is something I hatched in my brain in about ten seconds, so it 
may need some work.

One thing you can do is set up, if you're able (i.e. no proclamations about 
being frameless) an "invisible frame" - i.e. you do 'rows="100%,*"'. Put 
your main content in the visible frame, and set up the second, invisible 
frame, to be on a timed refresh.

When a user can't find something, and clicks the "send a 'help!' to the 
admin" button, you store the particulars of that request in your database. 
Tag it with some identifier for the user - i.e. some UUID that you store in 
a cookie, IP number, whatever.

Admin does his surfing, and updates the database record with the proper link.

Remember the second, invisible frame, with the page that's refreshing from 
time to time? That page always looks in the database for a record with the 
user's identifier, AND that has an admin-supplied solution. If it finds 
one, then it executes a JS popup that displays the info the admin supplied, 
in whatever form.

Maybe set up this page to autorefresh every minute. If it finds nothing (no 
requests for help that have been answered), this page should execute 
super-super-fast and not be a burden on your server/bandwidth.

At 05:50 PM 1/29/2003 -0800, you wrote:
>Okay - to clarify push -
>I think explanation of the scenario is best -
>1) User can't find a product or a piece of information on a large website -
>2) User clicks a button and sends a request to the Administrator - ( a
>whole que or dynamic page would be setup to handle these requests and
>post multiple ones)
>3) Administrator surfs around - finds the piece of information And
>pushes it back to user.
>4) On users computer in the originating browser window - or maybe frame
>-the file loads up. IN fact thinking it would have to be frames based.

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