OK. $250.00 reward to the first person who can tell me what I'm doing 
wrong or give me evidence/show me how to prove that UPS is returning 
the wrong character set. Knowing UPS, I suspect it's the latter.

Here is the page:

http://dev.cf-ezcart.com/registerups/

Click Next.

The text in the top textarea field is being returned by UPS which I'm 
stripping from the XML. It is all screwed up. Most notably the French 
text at the bottom, but also trademark symbols and such.

The text in the bottom textarea field is the hard-coded text they 
sent to me which I pasted in and displays properly.

I'm using this at the top of the template:
<cfset setEncoding("form","iso-8859-1")>
<cfset setEncoding("URL","iso-8859-1")>
<cfcontent type="text/html; charset=iso-8859-1">

This is in the HTML HEAD tag:
<meta http-equiv="content-type" content="text/html; charset=iso-8859-1">

I tried using <CFPROCESSINGDIRECTIVE pageencoding="iso-8859-1"> in 
both the template and the custom tag I'm calling but it didn't make a 
difference.

CFMX server. CrystalTech.

Here is the response from UPS Tech support. They are absolutely no help:

***
Thank you for your email.  Due to the many environments and ways which
customers can implement the XML Tools, we do not support code directly and
provide source code samples for reference only.  Unfortunately we can not
provide you with access to a cold fusion developer, we do however
provide Visual Basic and Java source code samples that employ the ISO-8859-1
standard.  The ISO-8859-1 character-set is necessary to be able to use the
special French characters and is returned by our servers please reference
the header of our XML response which contains the encoding specification of
ISO-8859-1.  Since the French charter-set is not being properly displayed in
the web page we anticipate that your program is manipulating the encoding of
the text and setting the encoding to UTF-8 or UTF-16.  Please review your
programming environment.
-- 

Bud Schneehagen - Tropical Web Creations

_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/
ColdFusion Solutions / eCommerce Development
[EMAIL PROTECTED]
http://www.twcreations.com/
954.721.3452
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